TrueCoverage

Name: TrueCoverage
Rating: 3.7029703 (526 reviews)
Author: TrueCoverage LLC

By: TrueCoverage LLC

TrueCoverage Member App

This app was removed from Google Play Store on 2026-01-16

Features & Capabilities

TrueCoverage is the all-in-one mobile app designed to simplify your health insurance management. It offers seamless access to your member details, personalized dashboard to track doctors and medications, and easy document submission to CMS with just a few taps. Experience effortless support through quick ticket creation and stay updated with notifications on policy changes and healthcare news.

The app emphasizes security with biometric sign-in, two-factor authentication, and data encryption, ensuring your privacy is safeguarded. TrueCoverage also lets you tailor your coverage by auto-renewing consent or exploring recommended plans that fit your evolving health needs. Its user-friendly interface ensures a smooth and stress-free insurance experience — making health insurance management easier than ever.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

2.3.1 Last updated: 2024-07-10

Version code:

Creation date:

2020-10-24

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk

Size:

23.98MB

Email:

su*****@truecoverage.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-01-16

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

TrueCoverage LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.truecoverage.app

Email:

su*****@truecoverage.com

Website:

https://truecoverage.com/

User Reviews

Many users praise the helpfulness and professionalism of the customer service agents and find the insurance coverage setup easy and useful. However, the majority report persistent technical problems with the app, including frequent failure to load, login issues, and inability to upload documents. Customer support is often unresponsive or discourteous, aggravating user frustration. Additionally, advertised benefits like government subsidy cards are either delayed or not provided, leading to distrust. Overall, while some appreciate the service, numerous users experience significant problems impeding access to coverage information and app functionality.

Pros

Helpful and friendly customer service agents who are patient and professional.
Coverage setup is easy and straightforward.
The app helps users keep track of renewals and coverage efficiently.
The service assists in obtaining health insurance, sometimes at low or zero cost.

Cons

App frequently fails to load or open, showing errors like 'something went wrong' or security issues.
Customer service is often unresponsive or hangs up on users, leading to poor support experiences.
Users have trouble registering or logging into the app, with many unable to use it after initial download.
The advertised benefits (like government subsidy cards) are not delivered or poorly explained, causing confusion and distrust.
Technical issues such as inability to upload documents, invalid input errors, and connectivity problems are common.