Reviews of Trend Micro ID Protection

By: Trend Micro App

List of user reviews and ratings for Trend Micro ID Protection

Total ratings

4.28 (Rating count: 1,367)

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Review summary

The Trend Micro ID Protection app is praised for its user-friendly design, identity protection features, and reputable brand support. However, multiple users report issues with app stability, misleading trial terms, and difficulties with certain features like cookies and WiFi blocking. Some users also express frustration about upfront payment requests despite the free trial offer. While many appreciate the protection services, several reviews highlight reliability concerns and dissatisfaction with marketing clarity.

Pros

Provides identity protection and VPN services
User friendly and easy to use
Trusted brand with good app reputation
Effective for monitoring and protection
Includes a 30-day trial period

Cons

App malfunctions or unstable, leading to frequent disconnections
Confusing trial terms, misleading users about 'free trial' vs money-back guarantee
Issues with certain features like cookies and WiFi blocking causing user trouble
Requires payment information upfront despite trial
Some users report failure to prevent hacking or data theft

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User Reviews

Recent rating average: 3.30

All time rating average: 4.28

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29% (7)

Date	Author	Comment
2025-01-30	Le*****	Awesome app great protection and VPN
Awesome app great protection and VPN
2025-01-18	Ja*****	Well I can't think of a more important issue that helps you and is user friendly
Well I can't think of a more important issue that helps you and is user friendly
2025-01-16	BI*****	Trend Micro ID protection is a great protection to have. I like to keep it . Money tight have it their watch over things. I still have say that this a five star app to have if fits into your budget. Thanks, Trend micro.
Trend Micro ID protection is a great protection to have. I like to keep it . Money tight have it their watch over things. I still have say that this a five star app to have if fits into your budget. Thanks, Trend micro.
2025-01-03	Ri*****	good works okay
good works okay
2024-09-09	CA*****	Malfunctions continously, even renew but just don't trust a system like that if it suppose to protect my identity
Malfunctions continously, even renew but just don't trust a system like that if it suppose to protect my identity
2024-07-08	Od*****	So far a good app
So far a good app
2024-05-05	Vi*****	My cookies are enabled and it's not working. Dissatisfied.
My cookies are enabled and it's not working. Dissatisfied.
2024-03-20	Mi*****	When I got this trend micro . The Id protection I thought this was included. Very confusing
When I got this trend micro . The Id protection I thought this was included. Very confusing
2024-03-18	Th*****	Sick of getting cut off every couple of hours so frustrating 😔
Sick of getting cut off every couple of hours so frustrating 😔
2024-03-13	Ni*****	Misleading ad... says 30-day free trial. When in fact it's a 30-day money back guarantee... this rating will remain until their marketing becomes honest...
Misleading ad... says 30-day free trial. When in fact it's a 30-day money back guarantee... this rating will remain until their marketing becomes honest...