Reviews of Trend Micro ID Protection

By: Trend Micro

List of user reviews and ratings for Trend Micro ID Protection

Total ratings

4.25 (Rating count: 1,333)

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Review summary

The Trend Micro ID Protection app is praised for its user-friendly design, identity protection features, and reputable brand support. However, multiple users report issues with app stability, misleading trial terms, and difficulties with certain features like cookies and WiFi blocking. Some users also express frustration about upfront payment requests despite the free trial offer. While many appreciate the protection services, several reviews highlight reliability concerns and dissatisfaction with marketing clarity.

Pros

Provides identity protection and VPN services
User friendly and easy to use
Trusted brand with good app reputation
Effective for monitoring and protection
Includes a 30-day trial period

Cons

App malfunctions or unstable, leading to frequent disconnections
Confusing trial terms, misleading users about 'free trial' vs money-back guarantee
Issues with certain features like cookies and WiFi blocking causing user trouble
Requires payment information upfront despite trial
Some users report failure to prevent hacking or data theft

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User Reviews

Recent rating average: 3.30

All time rating average: 4.25

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10% (7)

Date	Author	Comment
2025-01-30	Le*****	Awesome app great protection and VPN
Awesome app great protection and VPN
2025-01-18	Ja*****	Well I can't think of a more important issue that helps you and is user friendly
Well I can't think of a more important issue that helps you and is user friendly