Reviews of Discover Seoul Pass

By: SEOUL TOURISM ORGANIZATION App

List of user reviews and ratings for Discover Seoul Pass

Total ratings

3.57 (Rating count: 124)

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Review summary

Users find the Discover Seoul Pass app useful for accessing discounted tourist attractions and navigating Seoul, especially for international visitors. However, most reviews report critical issues including app crashes, black screens, payment failures, non-English warnings, and poor acceptance of mobile passes at venues, often requiring a physical card instead. The app is often slow and contains outdated information, leading to user frustration.

Pros

Provides access to many popular tourist spots in Seoul with discounts and cheap or free entries.
Helps international tourists explore Seoul easily even without prior knowledge of the city.
Physical card option available from tourist centers as backup to the mobile app pass.

Cons

App frequently crashes or shows only a black screen and is unusable on various devices including Samsung S10+ and Pixel phones.
Payment process is slow, often does not work, and payment windows sometimes stay blank, preventing purchase completion.
App displays pop-up messages and warnings in Korean only, making it hard for non-Korean speakers to understand.
Many attractions require physical card even if mobile pass is purchased; staff may not accept or recognize mobile passes, causing inconvenience.
App is unresponsive, slow to load features like favorites, and has inaccurate or outdated information about attraction opening hours.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.57

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75% (15)

Date	Author	Comment
2024-06-02	Ca*****	Not very handy nor very useful. No way of sorting by interest or location
Not very handy nor very useful. No way of sorting by interest or location
2024-05-31	Sa*****	It's an absolute best thing you can get if you're an international tourist. Even if you don't know anything about Seoul in advance (like me), this app helps find all the best places of the city and provides cheap/free entry. I thank DSP from bottom of my heart for making my Seoul visit absolutely amazing and memorable forever. I'm returning with a lot of pleasant memories because of it. PS:I got Physical card from DDP tourist information center. Namaste. Warm welcome to Incredible India 🇮🇳!!
It's an absolute best thing you can get if you're an international tourist. Even if you don't know anything about Seoul in advance (like me), this app helps find all the best places of the city and provides cheap/free entry. I thank DSP from bottom of my heart for making my Seoul visit absolutely amazing and memorable forever. I'm returning with a lot of pleasant memories because of it. PS:I got Physical card from DDP tourist information center. Namaste. Warm welcome to Incredible India 🇮🇳!!
2024-02-15	Sy*****	Payment option tpp slow and does not work. The warnings shouod be in English.
Payment option tpp slow and does not work. The warnings shouod be in English.
2024-02-15	Jo*****	The app is very slow, it keeps showing pop up messages in Korean. I could not finalise the payment of the card.
The app is very slow, it keeps showing pop up messages in Korean. I could not finalise the payment of the card.
2023-11-26	Sy*****	Apps not working at all..cant sign up
Apps not working at all..cant sign up
2023-09-12	Sa*****	Great app and really got the most out of in 48hrs.
Great app and really got the most out of in 48hrs.
2023-03-12	mi*****	Want to buy pass but sign up required. Problem is the app doesn't allow me to sign up!!! Been trying many times.. so frustrating
Want to buy pass but sign up required. Problem is the app doesn't allow me to sign up!!! Been trying many times.. so frustrating
2022-10-25	Ri*****	The offer is great but a lot of information especially opening time of attraction is not accurate... Should review opening hour and access guide asap to avoid frustration...
The offer is great but a lot of information especially opening time of attraction is not accurate... Should review opening hour and access guide asap to avoid frustration...
2022-10-07	Ma*****	Hello, any update for the MoBile pass in 2022, does it stil not work properly? Do they still ask for the physical card and dont accept mobile pass? Edit: I tried buying the 72hours mobile pass just now. It didnt work. I tried through the website and also this App but the payment window just stays blank. I tried with 2 different cards (tho the cards are not the issue because i've been using the cards everywhere and no issues) also tried qith both android and ios but the payment window is blank
Hello, any update for the MoBile pass in 2022, does it stil not work properly? Do they still ask for the physical card and dont accept mobile pass? Edit: I tried buying the 72hours mobile pass just now. It didnt work. I tried through the website and also this App but the payment window just stays blank. I tried with 2 different cards (tho the cards are not the issue because i've been using the cards everywhere and no issues) also tried qith both android and ios but the payment window is blank
2021-09-22	Be*****	Great way to see many hot spots of Seoul and get some discounts along the way.
Great way to see many hot spots of Seoul and get some discounts along the way.