Reviews of Transvip

By: Transvip

List of user reviews and ratings for Transvip

Total ratings

2.44 (Rating count: 669)

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Review summary

Users report registration barriers for international travelers due to Chilean phone number requirements, frequent app instability requiring unavailable updates, unreliable ride availability with cancellations and charges, privacy concerns over showing other riders' trips, and payment problems including limited international card support and billing errors.

Pros

Cons

Registration is blocked for international users: requires a Chilean phone number and local country code to create an account.
The app often cannot be opened or used because it prompts for an update that isn't available in the Play Store, or crashes at key screens.
Service reliability is a major problem: drivers often do not arrive or cancel, and users report being charged without receiving a ride.
Privacy concern: trip history can show other passengers' journeys.
Payment issues: limited support for international cards, double charges, or being charged without the service delivered; QR code not delivered.

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User Reviews

Recent rating average: 1.10

All time rating average: 2.44

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200% (24)

Date	Author	Comment
2025-12-19	Br*****	App broken. Cannot progress past the date selection screen for a round trip. Click submit, app spins, then nothing happens.
App broken. Cannot progress past the date selection screen for a round trip. Click submit, app spins, then nothing happens.
2025-08-30	An*****	última actualización no es buena. vuelvan a la anterior
última actualización no es buena. vuelvan a la anterior
2025-07-02	Ch*****	Useless app doesn't allow you to change your country code so if you're a tourist you can't register. LOL! This is why Uber is taking over.
Useless app doesn't allow you to change your country code so if you're a tourist you can't register. LOL! This is why Uber is taking over.