Symbio® Service & Installation

Name: Symbio® Service & Installation
Rating: 3.1454546 (63 reviews)
Author: Trane

By: Trane App

Start up and service a Symbio 700 or Symbio 800 controller.

Overview

Google Play Store

Downloads

62,752 ▲ 308

Data as of 2026-08-03

Rating:

3.15 +1

(63)

Version:

2.0.8

Last updated: 2026-05-22

Ranking

#267,671 ▲ 36

Overall

Features & Capabilities

The Symbio® Service & Installation Chrome extension is an essential tool for HVAC professionals managing Symbio 700 and 800 controllers. It enables seamless start-up, configuration, and servicing without the need for a PC or additional software. The app connects via Bluetooth BLE, Wi-Fi, or Trane Connect Secure Remote Access, providing versatile connectivity options.

Users can view real-time equipment status, alarms, and diagnostics, configure operational parameters and schedules, and back up or restore controllers. Firmware updates from USB drives are supported, alongside advanced features like LLID binding and manual control settings for Symbio 800. This tool streamlines controller management, ensuring efficient operation and maintenance of HVAC systems.

User Growth & Download Statistics

App Home Automation

By:

Trane

Downloads:

62,752 308

Rating:

3.15

(63) 1 new ratings

Version:

2.0.8 Last updated: 2026-05-22

Version code:

14264

Creation date:

2020-07-31

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

86.02MB

Email:

tr*****@tranedigital.zendesk.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 267,671 ▲ 36

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Trane

Google Play Store

https://play.google.com/store/apps/details?id=com.trane.mobileservicetool

Email:

tr*****@tranedigital.zendesk.com

Website:

http://www.tranetechnologies.com

User Reviews

User reviews of the Symbio® Service & Installation Android app frequently highlight significant connectivity problems with Android devices. Many users struggle to pair the app via Bluetooth, especially without enabling GPS/location services. The app also requires intrusive permissions, raising privacy concerns. Additionally, critical features like economizer testing are missing, and technical support is unresponsive. While some users have managed to get the app to work under specific conditions and consider it better than alternatives, the predominant sentiment emphasizes frustration and limited functionality on Android platforms.

Pros

Some users managed to connect the app to Trane equipment by enabling GPS/location and Bluetooth, suggesting that it can work with correct settings.
Compared to other similar apps (like Reliatel), this app is considered better by at least one user.
It provides installation and diagnostic features once connected properly.

Cons

The app frequently fails to connect to Android devices, with several users reporting connection issues despite multiple Android phones and tablets.
The app requires excessive permissions (phone and contacts access) which some users find invasive and unnecessary for Bluetooth connectivity.
The app lacks support for testing economizer components, a critical operation for complete unit testing, leading to dissatisfaction among technicians.
Technical support and customer service appear to be poor or unresponsive according to multiple user complaints.
Some users report that the app is effectively unusable without a computer or on Android, limiting its usability and making equipment dependent on the app a 'paperweight' without proper operation.

Recent reviews

Not a fully functional app? Why can't we test the economizer components through this app? Seems your developers missed this operation that is critical to testing an entire unit.