Reviews of Trafi

By: Trafi

List of user reviews and ratings for Trafi

Total ratings

3.41 (Rating count: 81,561)

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Review summary

Users repeatedly report Trafi's real-time bus data as unreliable, with cancellations and arrivals misreported. Updates have worsened performance and removed offline access. The ticketing model is confusing and sometimes punitive (minimum purchases, invalidated tickets). Data coverage varies by region, with some countries experiencing outages or discontinued coverage. Support is often slow or unhelpful.

Pros

Cons

Real-time timetable data is often inaccurate or unreliable, with buses appearing to be arriving or near but then not arriving, and cancellations not reflected.
Performance and reliability degrade after updates: timetables can be offline or missing, the app becomes slower, and there are infinite loading screens in some cases.
Ticketing and payment friction: cannot buy a single ticket (minimum purchase requirements), price changes invalidate existing tickets, and overall ticketing policy feels confusing and restrictive.
Regional coverage and data quality are inconsistent: some regions (e.g., Turkey) are no longer supported or have outdated data, leading to gaps in coverage.
Support and refunds: customer support is frequently slow or unhelpful, making refunds or issue resolution difficult.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.41

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68% (69)

Date	Author	Comment
2026-05-28	Ba*****	not the first time the app has problem many times with the time next bus coming i end up waiting for hour
not the first time the app has problem many times with the time next bus coming i end up waiting for hour
2026-05-26	Ri*****	it's virtually impossible to register. I had to resend the code so many times and it still does not come. so I can't even use the app. useless
it's virtually impossible to register. I had to resend the code so many times and it still does not come. so I can't even use the app. useless
2026-05-15	Th*****	I hate the update, now it tries to look like gps and it doesn't count the initial waiting time into the estimated time when searching for routes. It showed me a trip as 35min without adding the 41min of waiting time into estimated time. Update: Some of the app functions no longer work. Now I can't click a bus to check its route and clicking anywhere near a bus stop automaticly snaps to bus stop.
I hate the update, now it tries to look like gps and it doesn't count the initial waiting time into the estimated time when searching for routes. It showed me a trip as 35min without adding the 41min of waiting time into estimated time. Update: Some of the app functions no longer work. Now I can't click a bus to check its route and clicking anywhere near a bus stop automaticly snaps to bus stop.
2026-05-12	Ma*****	Doesn't work without google play services. I am using grapheneos and I can't use it. why are you locking in people to using google play services? otherwise its a decent app that does what it says well.
Doesn't work without google play services. I am using grapheneos and I can't use it. why are you locking in people to using google play services? otherwise its a decent app that does what it says well.
2026-05-02	Ai*****	this app is perfectly good if you're not neuro divergent. some people can't appreciate that this app shows real time bus travelin.
this app is perfectly good if you're not neuro divergent. some people can't appreciate that this app shows real time bus travelin.
2026-04-29	Vi*****	basically works, but the minimum purchase price is 5€, when a single ticket costs 1€. ripoff.
basically works, but the minimum purchase price is 5€, when a single ticket costs 1€. ripoff.
2026-04-15	St*****	Bad customer support.
Bad customer support.
2026-04-10	Pa*****	labai prasta situacija su troleibusais, tiek 2 ir 3, nelaiku atvažiuoja ir išvažiuoja. Tragedija
labai prasta situacija su troleibusais, tiek 2 ir 3, nelaiku atvažiuoja ir išvažiuoja. Tragedija
2026-03-11	Mr*****	trafi consistently shows wrong times for bus arrival or just ghost busses that never arrive. this app cannot be trusted.
trafi consistently shows wrong times for bus arrival or just ghost busses that never arrive. this app cannot be trusted.
2026-03-04	Sa*****	Doesn't work in Turkey!!!! Edit: honestly when I came to turkey this was one of the best transportation apps, it was the only one I used until they stopped covering turkey for some reason (idk) but I would love it if they would make it functional in turkey again cuz it truly was the best
Doesn't work in Turkey!!!! Edit: honestly when I came to turkey this was one of the best transportation apps, it was the only one I used until they stopped covering turkey for some reason (idk) but I would love it if they would make it functional in turkey again cuz it truly was the best