Reviews of TrackTik SHIFT

By: Staffr

List of user reviews and ratings for TrackTik SHIFT

Total ratings

3.92 (Rating count: 481)

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Review summary

Users find the TrackTik SHIFT app easy to use for basic shift management, including clocking in/out and reporting tasks. However, multiple reviews highlight frequent login issues, app instability with random clock-outs, and usability problems such as no alarms for breaks and limited shift viewing options on Android. Users also desire features like multiple guard logins on the same device and better notifications to prevent missing shifts. While some fixes have improved lag, significant improvements are needed for reliability and functionality.

Pros

Easy to use interface for booking shifts and clocking in/out.
Provides essential functions needed for shift management such as booking on/off and holiday requests.
Includes features for writing reports and managing patrol & response tasks.
Occasional updates have fixed some lag and clock-in accuracy issues.

Cons

Frequent login and authentication issues requiring reinstallation or password resets.
App instability causing random clock-outs or freezes, especially when clocking in at scheduled times.
Lack of important features like multiple guard login on the same device and proper handling of breaks (no alarms or countdowns).
Poor handling of shift scheduling like inability to view or pick up shifts easily on Android.
Inadequate notifications and alarms which are either too soft or absent, leading to missed breaks or shifts.

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User Reviews

Recent rating average: 3.60

All time rating average: 3.92

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23% (23)

Date	Author	Comment
2026-06-20	Ha*****	It's ok I love this app.
It's ok I love this app.
2026-06-13	To*****	not bad can be more better
not bad can be more better
2026-06-11	D *****	I have been using the app for some time. however yesterday 10/06/26. a password change was requested. many attempts to change the password has failed getting messages that I have used the password before when I have not. attempted changing many times. I can not log onto the app.
I have been using the app for some time. however yesterday 10/06/26. a password change was requested. many attempts to change the password has failed getting messages that I have used the password before when I have not. attempted changing many times. I can not log onto the app.