Total Wireless Cloud

Name: Total Wireless Cloud
Rating: 4.36 (367 reviews)
Author: Total Wireless

By: Total Wireless

Securely back up and sync your content

Features & Capabilities

Total Wireless Cloud offers a secure solution to back up, restore, and sync your essential digital content including contacts, photos, videos, music, and documents. It keeps your information private and accessible anytime, anywhere across multiple devices and operating systems. With features like easy organization, efficient content management, and search functionality, Total Wireless Cloud helps free up local device storage while protecting your data from loss or damage. Share your favorite moments easily with family and friends, all from one safe, convenient platform. Available with selected Total Wireless plans, this extension ensures your irreplaceable content is always secure and accessible.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

23.12.86 Last updated: 2026-04-28

Version code:

2023128600

Creation date:

2020-08-18

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_CALL_LOG Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_SMS Very high risk
android.permission.RECEIVE_MMS Very high risk
android.permission.RECEIVE_SMS Very high risk
android.permission.WRITE_CALL_LOG Very high risk
android.permission.WRITE_CONTACTS Very high risk

Size:

30.81MB

Email:

an*****@totalwireless.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-12

Compare stats and ranking:

Ranking

# 337,817 ▲ 221

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Total Wireless

Google Play Store

https://play.google.com/store/apps/details?id=com.tracfone.total.cloud

Email:

an*****@totalwireless.com

Website:

https://www.totalwireless.com/contactus

User Reviews

The Total Wireless Cloud app offers free cloud storage as a perk for $50+ plans and is praised for its simple, secure interface. However, multiple users report inconsistent backup performance, lack of support from customer service, and confusion over eligibility tied to specific plans. Many have trouble accessing cloud features despite paying for the service, leading to frustration and distrust. Overall, the app seems useful in theory but suffers from poor functionality and support, especially regarding plan compatibility and backup reliability.

Pros

Free cloud storage available with $50 or higher Total Wireless plans
Simple, secure, and easy to use interface for backing up data
Useful as a secondary backup service in addition to other cloud providers
Some customers trust Total Wireless and appreciate its customer service for other services

Cons

App restricts cloud access to certain plans despite customers paying for add-ons
Customer service is often uninformed or unable to resolve issues related to the app
App backup functionality is inconsistent, with many users reporting it fails to back up photos, messages, or documents
Issues logging in with phone numbers and errors preventing access to cloud features
Confusion and conflicting information about eligibility and plan requirements for cloud access

Recent reviews

I use the Total Wireless $50 phone plan and it still won't let me access the cloud account. I tried to chat with tech support (30min) who didn't know what the Total Wireless Cloud app was. A second call said it was for iPhone only. I tried back 30min later, another person said this app has nothing to do with Total Wireless Phone service. Then why is the only method of logging in, is to use my phone number? So this makes me wonder if this app is a scam... Going to the link they give - same result

Se*****, 2024-07-22

My experience with Total Wireless has been awesome. When I need assistance with my account or plan to upgrade my smartphone Total Wireless is the network I turn to first. I've been a customer for quite a few years now and just last year was connected for the first time in years that I started receiving Federal Lifeline Program for being a continuing account and Rewards Program customer for several years. I trust them alot more than any other carriers. Thank you Total Wireless for being there.