Date	Author	Comment
2025-01-30	Je*****	This app is definitely not user-friendly. Messaging is an awful experience, and if there are attachments to open or try to download,forget it! It's impossible even on a laptop, making documents impossible to fill out and return. I have had serious issues trying to add beneficiaries, where the app will only save the first entered , and after adding more, it tells you there is an error, and you need to sign back in. It is not easy to navigate, and you end up going around in circles!
This app is definitely not user-friendly. Messaging is an awful experience, and if there are attachments to open or try to download,forget it! It's impossible even on a laptop, making documents impossible to fill out and return. I have had serious issues trying to add beneficiaries, where the app will only save the first entered , and after adding more, it tells you there is an error, and you need to sign back in. It is not easy to navigate, and you end up going around in circles!
2025-01-23	Pa*****	Last week the app kept stopping, I got in touch with True Potential they told me to uninstall & reinstall it which I did. It worked once and now doing same again not going to keep uninstalling it. Please try and sort it out. Before gave it 5 stars when it worked. After the message you sent me on 15 / 1 / 25 still no change, no update on play store. Spoke to a woman from true potential said she was going to get in touch with department who deal with this. I'll rather wait till app is fixed thanks
Last week the app kept stopping, I got in touch with True Potential they told me to uninstall & reinstall it which I did. It worked once and now doing same again not going to keep uninstalling it. Please try and sort it out. Before gave it 5 stars when it worked. After the message you sent me on 15 / 1 / 25 still no change, no update on play store. Spoke to a woman from true potential said she was going to get in touch with department who deal with this. I'll rather wait till app is fixed thanks

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