Tow Bridge

TowBridge — Modern Operations Platform for Towing Companies

TowBridge is a complete dispatch and fleet management platform built for towing businesses. From the first call to the final invoice, every job is tracked, every driver is on the same page, and every dollar gets billed.

This app is the driver and dispatcher companion to the TowBridge web platform. Use it in the field to receive job assignments, navigate to pickups, capture inspection photos, log payments, and stay connected with your team.

WHO IS TOWBRIDGE FOR

TowBridge is a business tool used by employees of towing companies. To use the app, your employer must have an active TowBridge account and create your user profile. The app is not available for general consumer use.

BUILT FOR THE FIELD

• Receive dispatch assignments with caller, customer, and vehicle details
• Turn-by-turn navigation to pickup and dropoff locations
• Update job status in real time — En Route, On Scene, Towing, Completed
• Capture vehicle condition photos before and after the tow
• Run digital inspections with pass/fail checklists and odometer readings
• Log payments — cash, cheque, e-transfer, or card receipts

BUILT FOR THE OFFICE

• Monitor every driver's location and status from a single dashboard
• Auto-generate invoices the moment a job completes
• Track impounded vehicles, storage fees, and lien filings
• Manage motor-club authorizations and police-tow workflows
• See real-time KPIs: jobs in progress, response times, revenue

REAL-TIME COLLABORATION

• In-app chat between drivers, dispatchers, and managers
• Push notifications for new jobs, status changes, and messages
• Live GPS visibility for dispatchers while drivers are on duty

PRIVACY AND SECURITY

• Multi-tenant isolation — your company's data stays yours
• Encrypted in transit (TLS 1.2+) and at rest
• Role-based access control with granular permissions
• Hosted in Canada (AWS Montreal), PIPEDA-aligned practices
• Driver location is collected only during active shifts

ROLES SUPPORTED

• Tenant Owner / Administrator
• Manager
• Dispatcher
• Driver
• Billing