Reviews of Disneyland Lines

By: www.TouringPlans.com

List of user reviews and ratings for Disneyland Lines

Total ratings

4.36 (Rating count: 963)

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Review summary

Users praise the app for data-backed wait times, planning tools, and a helpful community, but repeatedly report inaccurate/unstable wait data, bugs, and a clunky new mobile UI. Subscription issues and slow support compounds frustration. When functioning well, it’s a strong, value-for-money planning tool that can save hours in the park.

Pros

Accurate, data-backed wait times that are often more reliable than the official park apps.
Planning tools and touring plans help structure your day and avoid lines.
Active community and expert tips in the chat for trip planning.
Good value for money; the subscription is considered worth it given time saved.
Comprehensive ride information and reviews that inform decisions (e.g., Lightning Lane choices).

Cons

Wait times are frequently inaccurate or not updating in a timely manner, underestimating real waits.
Bugs and reliability issues, including features not working properly and UI glitches.
New November 2024 UI update is cramped on mobile and lacks a compact mode or better information density.
Billing/subscription problems and slow or unresponsive customer support.
Limited integration with park features and aging/mobile optimization; some data (like closed rides) can appear as available.

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User Reviews

Recent rating average: 3.30

All time rating average: 4.36

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1% (6)

Date	Author	Comment
2026-06-07	Ky*****	I didn't want to create an account so I couldn't get past the login screen, also no option to create account with Google or anything. inconvenient
I didn't want to create an account so I couldn't get past the login screen, also no option to create account with Google or anything. inconvenient
2025-05-31	Me*****	Conceptually like the idea of this app but it seems to be buggy and doesn't capture end time, and seems to put huge breaks in the day.
Conceptually like the idea of this app but it seems to be buggy and doesn't capture end time, and seems to put huge breaks in the day.
2025-05-29	Cr*****	I've been using the app for about six months, and more than ten trips to DL and CA. I ALWAYS time the lines I wait in. This app ALWAYS underestimates wait times. I will NOT be renewing my subscription.
I've been using the app for about six months, and more than ten trips to DL and CA. I ALWAYS time the lines I wait in. This app ALWAYS underestimates wait times. I will NOT be renewing my subscription.