Reviews of Touchpix - Photo & Video Booth

By: Touchpix App

List of user reviews and ratings for Touchpix - Photo & Video Booth

Total ratings

4.32 (Rating count: 1,529)

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Review summary

Touchpix gets mixed feedback. Some users praise it as a great/nice all-in-one app with UI improvements, but many reports focus on serious issues: aggressive auto-renew charges and unclear notices, refunds denied with poor support, Android/printing limitations, unclear pricing, and reliability problems like the app not opening or unstable demos. Overall, billing transparency and reliable operation are the dominant concerns, outweighing occasional positive remarks about the app’s features.

Pros

Several reviewers describe Touchpix as a great or nice app.
Some users view it as an all-in-one photo booth solution with useful features.
UI improvements are noted by at least one reviewer, contributing to smoother operation.

Cons

Auto-renew charges and unclear renewal notices, with reports of difficulty cancelling and refunds.
Refund denials and consistently reported poor customer service.
Android compatibility issues and printing limitations, including claims that the app cannot print on Android devices.
Pricing transparency concerns, including hidden prices and confusing billing practices (hourly vs calendar-day billing).
Stability and usability problems (app won’t open, unstable demos, difficult setup).

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User Reviews

Recent rating average: 2.40

All time rating average: 4.32

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62% (39)

Date	Author	Comment
2026-07-02	Sh*****	thank you
thank you
2026-06-27	Hé*****	Best photo booth 360 app ever!!! The customer service is outstanding. A+++
Best photo booth 360 app ever!!! The customer service is outstanding. A+++
2026-03-27	iK*****	If I could rate it 0, I would. As a photo booth company of now 3 years, we have used Lumabooth which is AMAZING and super affordable. We had to switch to TouchPix for one event due to using an Android product for that specific event. Price $42/WEEK, INSANE. Stabilizer is trash. Customer service is beyond unhelpful. Paid the second week by accident due to their automated system. We asked for a refund for that second week and they denied stating that we should have received a reminder notice. NADA
If I could rate it 0, I would. As a photo booth company of now 3 years, we have used Lumabooth which is AMAZING and super affordable. We had to switch to TouchPix for one event due to using an Android product for that specific event. Price $42/WEEK, INSANE. Stabilizer is trash. Customer service is beyond unhelpful. Paid the second week by accident due to their automated system. We asked for a refund for that second week and they denied stating that we should have received a reminder notice. NADA
2026-03-16	At*****	it sucks because you can't sign in to the game
it sucks because you can't sign in to the game
2026-02-24	Er*****	Terrible app & service. this app is not user friendly and was unable to be used. customer service refuses to issue a refund. dont download or pay for this app for phone/table use. use a free app instead which is what I had to do for my daughter's sweet 16
Terrible app & service. this app is not user friendly and was unable to be used. customer service refuses to issue a refund. dont download or pay for this app for phone/table use. use a free app instead which is what I had to do for my daughter's sweet 16
2026-01-28	La*****	why is the price hidden very annoying. put up the price
why is the price hidden very annoying. put up the price
2026-01-18	Ka*****	People as a small business owner. Please do not use this app if there's an issue that's out of your control. People I think we should all get together. Call the better business bureau, state attorney general. channel seven news Because this is the second time they did this to me and it's not fair. I had to refund the client today. please look me up on Instagram. We need to get together to make change happen. I will make videos on youtube about this app. enough is enough. Then,
People as a small business owner. Please do not use this app if there's an issue that's out of your control. People I think we should all get together. Call the better business bureau, state attorney general. channel seven news Because this is the second time they did this to me and it's not fair. I had to refund the client today. please look me up on Instagram. We need to get together to make change happen. I will make videos on youtube about this app. enough is enough. Then,
2025-12-12	Bu*****	Great app
Great app
2025-10-24	Me*****	not free at least the app has a waring for only free trial.
not free at least the app has a waring for only free trial.
2025-10-23	Y.*****	won't open.
won't open.