Reviews of TotalAV Antivirus & Security

By: Total Security Limited

List of user reviews and ratings for TotalAV Antivirus & Security

Total ratings

4.24 (Rating count: 166,706)

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Review summary

The reviews are mixed. Many users praise TotalAV for strong protection and effective scanning, offering peace of mind. However, recurring complaints about billing (double charges and unexpected fees), intrusive upsells and ads, VPN instability, and inconsistent malware detection/removal are common. A few report sign-in or usability issues. Overall, it delivers solid security for many users, but billing and reliability concerns are frequent pain points.

Pros

Strong protection and online security; many users feel safer with TotalAV.
Effective virus scanning and cleaning when the feature works.
Generally positive experience and reliability for many users (e.g., 'never had an issue since installation').
Positive endorsements like 'Best antivirus' and 'Great security app' from multiple reviewers.
Provides peace of mind regarding online safety.

Cons

Billing problems: multiple users report being billed multiple times or charged unexpectedly (double charges, large bills).
Aggressive upselling and intrusive ads/pop-ups pushing paid features.
VPN instability: frequent drops or disconnects.
Inconsistent malware detection/removal on some devices (threats not detected or not removable).
Some account access issues and confusing UX (sign-in problems, unclear pricing).

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User Reviews

Recent rating average: 2.80

All time rating average: 4.24

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1% (265)

Date	Author	Comment
2026-06-15	Ty*****	it took it minute to so it job but it did the job
it took it minute to so it job but it did the job
2026-06-15	To*****	can't get the $9.99 charge to stop. I didn't realize that I signed up for the service in two diffrent devices somy PayPal & my One pay accounts both been charged & paid monthky $9.99 won't let me cancel nor refund at least one charge.cant afford a $20 payment on a service not even provided. ads have increased & now have numerous viruses I've now been charged just in the last two days of May three separate times all. for more than $10 and again still don't want this lack of service !!!!
can't get the $9.99 charge to stop. I didn't realize that I signed up for the service in two diffrent devices somy PayPal & my One pay accounts both been charged & paid monthky $9.99 won't let me cancel nor refund at least one charge.cant afford a $20 payment on a service not even provided. ads have increased & now have numerous viruses I've now been charged just in the last two days of May three separate times all. for more than $10 and again still don't want this lack of service !!!!
2026-06-15	Pa*****	have it on all my machines. Great product.
have it on all my machines. Great product.