KCPL Service & IOT

This app is designed to streamline service operations and customer support for Kirloskar chiller systems.
The application enables service engineers and coordinators to efficiently manage service requests, track equipment status, and monitor service activities in real time. It provides a structured workflow from request creation to job completion, ensuring transparency and faster turnaround.
Key Features:
• Service request creation and tracking
• Engineer assignment and visit scheduling
• Real-time equipment monitoring (for IoT-enabled systems)
• Task management and service reporting
• OTP-based service confirmation
• Customer feedback and report generation
This application enhances operational efficiency, improves service quality, and ensures better customer satisfaction by digitizing the entire service lifecycle.
Note: This app is intended for authorized users of Kirloskar service & customer ecosystem.