Reviews of My Authenticator App

By: The AppDev Studio

List of user reviews and ratings for My Authenticator App

Total ratings

3.87 (Rating count: 574)

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Review summary

Users appreciate the app's security features and effectiveness over competitors, helping protect important files and online safety. However, multiple users report issues with unexpected charges, being locked out, poor customer support, and difficulties canceling subscriptions. The app sometimes fails to display authentication codes and lacks clear instructions, causing frustration.

Pros

Provides extra security for files, pictures, and documents, making users feel safer.
Helps keep users safe online by offering authentication features.
Works better than some other authenticator apps for some users.

Cons

App is behind a paywall and charges are unexpected, even during the trial period.
Users experience being locked out of their account or app due to input errors or technical issues.
Difficulties in canceling subscriptions and unresponsive customer support.
App does not always show authentication codes as expected.
Lack of clear instructions for usage and troubleshooting.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.87

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57% (12)

Date	Author	Comment
2024-12-19	Ru*****	I just can't remember passwirds.
I just can't remember passwirds.
2024-11-16	Ha*****	Yes I always love extra security in my files picture any documents. It actually make fell a little bit safer because, there no one can get into your important document. That is safe. I'm very happy I downloaded this app I feel very confident about this app. So I would like to give a five star ⭐⭐⭐⭐⭐ rating for their reviews. And I would definitely recommend family and friends about this app. Thank you always.
Yes I always love extra security in my files picture any documents. It actually make fell a little bit safer because, there no one can get into your important document. That is safe. I'm very happy I downloaded this app I feel very confident about this app. So I would like to give a five star ⭐⭐⭐⭐⭐ rating for their reviews. And I would definitely recommend family and friends about this app. Thank you always.
2024-11-12	Jo*****	I typed one numeral wrongly, tried to correct. Now locked out of My Authenticator and still charged for use. No-one has replied to my email at Contact Us
I typed one numeral wrongly, tried to correct. Now locked out of My Authenticator and still charged for use. No-one has replied to my email at Contact Us
2024-09-01	Ca*****	It's behind a paywall for ffs... Don't say that until you've install it
It's behind a paywall for ffs... Don't say that until you've install it
2024-07-02	Em*****	Can't get it to work I want to cancel my subscription
Can't get it to work I want to cancel my subscription
2024-06-26	Fa*****	i need to open my account
i need to open my account
2024-06-18	Ma*****	Great, Just struggling to get payment through
Great, Just struggling to get payment through
2024-06-09	Ri*****	Well I always still have trouble getting into a program still can't get it to work now and still locked out
Well I always still have trouble getting into a program still can't get it to work now and still locked out
2024-05-29	Ta*****	is one of the stupidest things I have ever had to go thru
is one of the stupidest things I have ever had to go thru
2024-05-07	Sh*****	I hope It helps
I hope It helps