Reviews of Tide Cleaners | Dry Cleaning

By: Procter & Gamble Productions App

List of user reviews and ratings for Tide Cleaners | Dry Cleaning

Total ratings

4.83 (Rating count: 1,570)

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Review summary

Users frequently praise Tide Cleaners for its fast, reliable service and friendly, professional staff. The app's convenience in scheduling pick-up and drop-off is appreciated along with the high quality of cleaning and attention to detail. However, there are notable concerns about missing items when using lockers and insufficient communication during delays. While many find the pricing reasonable or competitive, some consider it somewhat expensive. Overall, the service is well-regarded for convenience and customer care.

Pros

Fast and reliable service with quick turnaround times
Friendly, professional, and courteous staff providing excellent customer service
Convenient pick-up and drop-off options, including app functionality
High-quality cleaning results with great attention to detail
Competitive pricing and occasional discounts or promotions

Cons

Occasional issues with missing clothes when using Tide lockers
Lack of communication or updates regarding order delays or problems
Some users find the service to be a bit pricey

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User Reviews

Recent rating average: 5.00

All time rating average: 4.83

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14% (5)

Date	Author	Comment
2025-01-20	Wi*****	Fast reliable service
Fast reliable service
2025-01-05	Ro*****	I actually got there early and I didn't know that the opening time was actually 8 o'clock for this particular. A lady went ahead and opened it up for me, took all my information, because couldn't get the computer to work. And got me squared away Then when I come and pick up my clothes. I couldn't believe the attention to detail and the care that they took into the wash and the fold.This is the only place I'll use now.
I actually got there early and I didn't know that the opening time was actually 8 o'clock for this particular. A lady went ahead and opened it up for me, took all my information, because couldn't get the computer to work. And got me squared away Then when I come and pick up my clothes. I couldn't believe the attention to detail and the care that they took into the wash and the fold.This is the only place I'll use now.
2025-01-04	Th*****	The employee that took my item was very friendly!
The employee that took my item was very friendly!
2024-12-31	Ro*****	oHHHHH my goodness!!! I love this place! The pick-up and drop-off feature is perfect for my busy schedule. PLUS, their prices are cheaper! I paid less at Tide than at the local dry cleaners, and I didn't even leave my house to take care of this errand. I try to support our neighborhood mom and pop stores, but these prices fit my budget better, and the fast turnaround is what I need. I'll just keep my alteration needs at the mom and pop business. Give these guys a try!
oHHHHH my goodness!!! I love this place! The pick-up and drop-off feature is perfect for my busy schedule. PLUS, their prices are cheaper! I paid less at Tide than at the local dry cleaners, and I didn't even leave my house to take care of this errand. I try to support our neighborhood mom and pop stores, but these prices fit my budget better, and the fast turnaround is what I need. I'll just keep my alteration needs at the mom and pop business. Give these guys a try!
2024-12-31	K *****	Super customer service. Kindly and friendly. Clothes are always great.
Super customer service. Kindly and friendly. Clothes are always great.
2024-12-17	Do*****	Honestly 🙏 everyone is so nice and professional, plus my garments are perfectly ready for pickup with convenient alerts and messages 🙂 - Thank you Tide Team.
Honestly 🙏 everyone is so nice and professional, plus my garments are perfectly ready for pickup with convenient alerts and messages 🙂 - Thank you Tide Team.
2024-12-16	Wa*****	Easy drop off and pick up. Friendly staff!
Easy drop off and pick up. Friendly staff!
2024-12-16	ki*****	Always friendly service
Always friendly service
2024-12-13	Te*****	Great service!! always nice, professional and friendly
Great service!! always nice, professional and friendly
2024-12-12	Tr*****	I am a 1st time customer. The staff was friendly and very professional. I will be coming back.
I am a 1st time customer. The staff was friendly and very professional. I will be coming back.