Reviews of 360FCU – Web24 Mobile

By: 360 Federal Credit Union

List of user reviews and ratings for 360FCU – Web24 Mobile

Total ratings

3.99 (Rating count: 449)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Pros

Easy to use for transfers and bill payments
Ability to deposit checks easily
User-friendly interface
Good customer service
Smooth operation when working properly

Cons

Frequent login issues and crashes
Bugs causing functionality problems
Not compatible with certain devices (e.g., Samsung S22 Ultra)
Delayed updates on transactions
Error messages and instability when accessing the app

Upgrade to see all 22 reviews

User Reviews

Recent rating average: 3.50

All time rating average: 3.99

Upgrade to see all 22 reviews

18% (4)

Date	Author	Comment
2025-01-03	da*****	App works great, transfers , bill pay. Easy to use.
App works great, transfers , bill pay. Easy to use.
2025-01-03	As*****	ALWAYS issues trying to access my cards.
ALWAYS issues trying to access my cards.
2024-10-02	ke*****	Not bad. No longer receiving alerts when debit card is used. Maybe a problem with the app. If that still worked I would probably give a higher rating
Not bad. No longer receiving alerts when debit card is used. Maybe a problem with the app. If that still worked I would probably give a higher rating
2024-09-20	Bl*****	The app works pretty well, I can check my accounts, and transfer money between them. But ever since I got my new debit card it's not sending me live updates on purchases anymore, and I even checked the settings and it's still set up for live updates so idk how to fix that... but besides that it's a good app
The app works pretty well, I can check my accounts, and transfer money between them. But ever since I got my new debit card it's not sending me live updates on purchases anymore, and I even checked the settings and it's still set up for live updates so idk how to fix that... but besides that it's a good app
2024-09-16	To*****	Works pretty well but a bit slow. Waiting a couple of days for the past to become effective is silly if there's enough money to cover the deposit in the accounts.
Works pretty well but a bit slow. Waiting a couple of days for the past to become effective is silly if there's enough money to cover the deposit in the accounts.
2023-10-05	An*****	It's a pretty good app. I like that I can deposit checks easily, make transfers, etc. My only complaint is sometimes I can't login. Not sure if it's an update or maintenance period or what, but it can be annoying when I need to check my balance or something.
It's a pretty good app. I like that I can deposit checks easily, make transfers, etc. My only complaint is sometimes I can't login. Not sure if it's an update or maintenance period or what, but it can be annoying when I need to check my balance or something.
2023-05-18	Cu*****	While updates in the last have had their issues, the app in its current form operates smoothly and conveniently. The ability to specify to pay the balance when making payments has been a particularly useful qol improvement for me, as it means I can quickly pay my FCU credit card without having to manually enter the balance.
While updates in the last have had their issues, the app in its current form operates smoothly and conveniently. The ability to specify to pay the balance when making payments has been a particularly useful qol improvement for me, as it means I can quickly pay my FCU credit card without having to manually enter the balance.
2023-04-04	Ja*****	Probably one of the worst, least intuitive, and buggiest banking apps I've ever had the displeasure of using. Shutting down account access on your website and forcing your clients to use a horrible app to do any online banking is absurd. incompatible with many devices. Half the time it crashes on startup or just freezes at login (as it is currently doing today). When you can log in the user interface is not ideal and the app is missing many features that modern banks currently use.
Probably one of the worst, least intuitive, and buggiest banking apps I've ever had the displeasure of using. Shutting down account access on your website and forcing your clients to use a horrible app to do any online banking is absurd. incompatible with many devices. Half the time it crashes on startup or just freezes at login (as it is currently doing today). When you can log in the user interface is not ideal and the app is missing many features that modern banks currently use.
2022-11-10	Ch*****	Stuck between Update Now and Open! When I try to open the app, it says it needs to update. I press Update and Google Play opens and all I see is OPEN. I press OPEN and the app says I need to Update! I uninstalled the app, restarted my phone, wiped my cache partition, reinstalled the app, and the same thing happens! UPDATE: WORKING AGAIN! I had a 2nd copy of the app installed in a Secure Folder. After deleting both copies and reinstalling, works again. Hopefully that helps somebody else.
Stuck between Update Now and Open! When I try to open the app, it says it needs to update. I press Update and Google Play opens and all I see is OPEN. I press OPEN and the app says I need to Update! I uninstalled the app, restarted my phone, wiped my cache partition, reinstalled the app, and the same thing happens! UPDATE: WORKING AGAIN! I had a 2nd copy of the app installed in a Secure Folder. After deleting both copies and reinstalling, works again. Hopefully that helps somebody else.
2022-11-01	To*****	This app is very helpful.. I like being able to deposit checks without going to the bank and transferring money is very easy..
This app is very helpful.. I like being able to deposit checks without going to the bank and transferring money is very easy..