Reviews of THINKWARE CONNECTED

By: Thinkware Connected App

List of user reviews and ratings for THINKWARE CONNECTED

Total ratings

3.73 (Rating count: 352)

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Review summary

Users appreciate the app's remote access features, such as live streaming, journey tracking, and car battery monitoring, especially with models like the T700 LTE. However, many report persistent connectivity problems, including unstable WiFi connections, unreliable live view streams, and issues with video downloads. Frequent app logouts disrupt notifications, and parking mode functionality is limited by automatic shutdowns. The setup and registration process is seen as difficult and frustrating. While some improvements have been noted, overall user satisfaction is hindered by these recurring technical and usability issues.

Pros

Allows remote live streaming and access to cameras while the car is parked.
Includes features like journey maps and car battery voltage monitoring.
Some users find it easy to operate with excellent online help.
Affordable 4G dashcam functionality from a reputable manufacturer.
App improvements over time have increased reliability for some users.

Cons

Frequent connectivity issues with WiFi and live view streams, often failing to maintain stable connections.
App logs users out daily, causing missed notifications and impacting reliability.
Live view and video download features often fail or work inconsistently.
Parking recording mode and camera functions often turn off unexpectedly or after a short period.
Registration and setup process is cumbersome and not user-friendly.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.73

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50% (11)

Date	Author	Comment
2024-12-05	So*****	Can't even get the app to load the camera half of the time when the camera is connected to the in car wifi. It just says connecting and closes without showing live view but still takes time away from the free live view time.
Can't even get the app to load the camera half of the time when the camera is connected to the in car wifi. It just says connecting and closes without showing live view but still takes time away from the free live view time.
2024-12-03	Al*****	Been trying to log back in to app for week and cant reset password.
Been trying to log back in to app for week and cant reset password.
2024-11-02	Ma*****	Thinkware U3000, don't buy. Just had my car damaged by about 12 youths, the U3000, is a pixelated mess at night, couldn't make out anything.
Thinkware U3000, don't buy. Just had my car damaged by about 12 youths, the U3000, is a pixelated mess at night, couldn't make out anything.
2024-09-30	Co*****	Not logged any trips since 27th September Rubbish
Not logged any trips since 27th September Rubbish
2024-09-29	Ta*****	Does not work with some Wifi connected to Thinkware Dashcam Link. NOTE: Thinkware U3000 was professionally installed by authorized store
Does not work with some Wifi connected to Thinkware Dashcam Link. NOTE: Thinkware U3000 was professionally installed by authorized store
2024-09-28	Mo*****	Does not work, what a stupid way to register the dashcam, and still won't work!
Does not work, what a stupid way to register the dashcam, and still won't work!
2024-09-06	De*****	Parking record mode turns off after 20 minutes, pointless
Parking record mode turns off after 20 minutes, pointless
2024-06-15	Jo*****	So disappointed comings with all the promises of what it can do, but I have yet to see it 2 weeks of back and forth and still no WiFi connection. Thinkware are yet to live up to all there promises.
So disappointed comings with all the promises of what it can do, but I have yet to see it 2 weeks of back and forth and still no WiFi connection. Thinkware are yet to live up to all there promises.
2024-03-19	dr*****	Excellent, easy to operate, online help excellent.
Excellent, easy to operate, online help excellent.
2024-02-21	De*****	Absolute garbage, won't stay connected longer that 20 mins, keeps turning the camera off. Park and 20 mins to an hour get the alert that the camera has been turned off. Brand new truck, OB 2 connection. All recommended settings, not very useful if the camera won't stay on.
Absolute garbage, won't stay connected longer that 20 mins, keeps turning the camera off. Park and 20 mins to an hour get the alert that the camera has been turned off. Brand new truck, OB 2 connection. All recommended settings, not very useful if the camera won't stay on.