Reviews of Thinkific

By: Thinkific Labs App

List of user reviews and ratings for Thinkific

Total ratings

3.19 (Rating count: 360)

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Review summary

Users repeatedly report core reliability and UX problems on Android Thinkific. Primary concerns include recurring login/authentication failures and captcha blocks, playback issues (videos/audio crash or fail to load), and general stability problems like lag, slow loading, or blank screens. Onboarding can get stuck during enrollment or terms acceptance, and switching between multiple schools is cumbersome. Some praise exists for responsive support and the app as a solid learning tool, but persistent reliability and navigation issues undermine the experience.

Pros

Excellent
The best app to learn
Responsive customer support that resolves issues quickly

Cons

Login/authentication problems (captcha issues, invalid credentials, sync issues with organizations)
Video and audio playback problems (crashes, buffering, inability to load or play meditation audio)
App stability and performance issues (lags, slow installations, blank pages, not responding)
Onboarding/enrollment issues (stuck at terms screen; stuck after selecting academy/org)
Limited multi-school navigation (must log out/in to switch between schools;Poor UX)

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User Reviews

Recent rating average: 1.50

All time rating average: 3.19

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53% (37)

Date	Author	Comment
2026-07-10	Ri*****	horrible to get started. instead of adding your email and seeing your courses, you have to put in the academy name. I have tried many variations and can't find it. This is crazy bad UX
horrible to get started. instead of adding your email and seeing your courses, you have to put in the academy name. I have tried many variations and can't find it. This is crazy bad UX
2026-07-07	Sh*****	Might be a nice app but I wouldn't know because for me it crashes every time I try to sign in. Have never made it past the sign in page before it glitching and then sending me back to the terms and agreement page. And yes I've done all the usual trouble shooting things like restarting the phone, checking certain settings and such but nope still doesn't work.
Might be a nice app but I wouldn't know because for me it crashes every time I try to sign in. Have never made it past the sign in page before it glitching and then sending me back to the terms and agreement page. And yes I've done all the usual trouble shooting things like restarting the phone, checking certain settings and such but nope still doesn't work.
2026-07-06	Do*****	does not open
does not open
2026-04-29	Ad*****	new update sucks..the library button is missing so my students can't see all their courses 😡
new update sucks..the library button is missing so my students can't see all their courses 😡
2026-04-17	77*****	App login completely unresponsive
App login completely unresponsive
2026-04-14	Al*****	I’m unable to open the app. After accepting the Terms and Conditions, the app does not launch
I’m unable to open the app. After accepting the Terms and Conditions, the app does not launch
2026-04-14	Pr*****	good platform to learning courses of premium courses only
good platform to learning courses of premium courses only
2026-04-08	Rh*****	can't get past the sign in page, sign in button does nothing
can't get past the sign in page, sign in button does nothing
2026-03-24	Dr*****	it's stopped working why?
it's stopped working why?
2026-03-15	Ch*****	Buggy. Desktop experience is better. App wont take valid log in credentials. The problem persistently repeats.
Buggy. Desktop experience is better. App wont take valid log in credentials. The problem persistently repeats.