John Hancock Vitality

Name: John Hancock Vitality
Rating: 4.3 (541 reviews)
Author: The Vitality Group, LLC

By: The Vitality Group, LLC

Members can track their activities in the John Hancock Vitality program.

Features & Capabilities

John Hancock Vitality helps members stay motivated throughout their wellness journey by providing a mobile app to track and manage health activities. With this app, users can easily check their Vitality Points, log workouts using GPS, submit proof for completed activities like 5Ks, and monitor their fitness goals. The app also features a daily newsfeed with health tips, recipes, and updates to keep members informed and engaged.

Additionally, members can spin the Vitality Wheel for a chance to win exciting rewards, making the wellness experience fun and rewarding. Note that some features require GPS location services, which may impact battery life. To access the app, users must be registered John Hancock Vitality members and use their website login credentials.

User Growth & Download Statistics

App

By:

The Vitality Group, LLC

Downloads:

19,303 99

Rating:

4.30

(541) 2 new ratings

Version:

9.18 Last updated: 2026-05-18

Version code:

1778683330

Creation date:

2015-04-17

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk

Size:

91.79MB

Email:

De*****@thevitalitygroup.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 422,852 ▲ 3,394

Other platforms

John Hancock Vitality (v9.18)

4.80

(4,935)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

The Vitality Group, LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.thevitalitygroup.johnhancock

Email:

De*****@thevitalitygroup.com

Website:

http://www.JohnHancockVitality.com

User Reviews

Users find the John Hancock Vitality app motivating and beneficial for health and insurance rewards. However, many reviews report recurring syncing problems with popular fitness trackers, frequent app crashes, and login difficulties. The sleep tracking function is often unreliable. Several users express frustration with recent updates causing new bugs and a poorly designed, confusing interface. Despite its potential, persistent technical issues impact the overall user experience negatively.

Pros

Motivates users to exercise and push themselves harder
Provides a good rewards program related to life insurance benefits
Allows management of points and personal health goals
Helps users save on life insurance rates by tracking activities

Cons

Frequent syncing issues with fitness devices like Fitbit, Samsung Health, and Google Fit
App crashes and login problems, including losing login info and two-step authentication issues
Sleep tracking feature is glitchy and often fails to record or sync data properly
App updates have introduced new bugs making the app unusable at times
Confusing and clunky user interface and inaccurate instructions in app and website

Recent reviews

issues logging workouts and is not compatible with galaxy

Ha*****, 2025-01-29

The app used to be seamless. Since the update, the app has been spotty in recognizing my steps from my Fitbit device. On my fit it I have 10k steps a day for a 5 days and only 2 days were recognized for some reason. What is this bug?