Reviews of THERMS

By: American Software Solutions, inc. App

List of user reviews and ratings for THERMS

Total ratings

3.38 (Rating count: 104)

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Review summary

Users appreciate the app's functionality for security jobs and responsive support, with some recommending it. However, many report frequent crashes, freezing, slow performance, high storage use, and login issues after updates. Key missing features and interface bugs also frustrate users, impacting work efficiency.

Pros

Responsive customer support
Adequate functionality for security job needs
Allows photo capture and report writing
Recommended by some users as the best security program
Does more features than many other guard software

Cons

Frequent app crashes and freezing causing loss of data
High app storage usage (over 5GB)
Slow performance and lagging even on new devices
Issues with signing in and password resets after updates
Missing or confusing features like unavailable status indicator or buttons

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User Reviews

Recent rating average: 1.90

All time rating average: 3.38

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55% (12)

Date	Author	Comment
2025-01-19	ti*****	Love this app and dispatch service. Would love it even more if it was able to be on laptop
Love this app and dispatch service. Would love it even more if it was able to be on laptop
2024-12-03	A.*****	Hi I have been using this app for a almost 3 years now and with this last update I haven't been able to sign into my account at all I keep trying to reset the password and it's not letting me get passes the new password
Hi I have been using this app for a almost 3 years now and with this last update I haven't been able to sign into my account at all I keep trying to reset the password and it's not letting me get passes the new password
2024-07-06	Sa*****	Don't like it. Prefer original Therms before all the unnecessary updates
Don't like it. Prefer original Therms before all the unnecessary updates
2024-01-05	Ro*****	Freezes and crashes like it's one 2007 iPod app
Freezes and crashes like it's one 2007 iPod app
2023-09-11	Tr*****	Therms is a junky App I do not recommend it for the life of me The App Keeps Crashing Pictures automatically come up missinghas Alot of bugs in the Damn thing I hate Therms
Therms is a junky App I do not recommend it for the life of me The App Keeps Crashing Pictures automatically come up missinghas Alot of bugs in the Damn thing I hate Therms
2023-03-14	T *****	Our security job relies on "statuses" but the genuious behind therms do not have a plain red-unavailable or any way to indicate that we are not available when we are on another job or not on call for the company when using therms. Just one simple change. It favors the management to know who is and who is not available.
Our security job relies on "statuses" but the genuious behind therms do not have a plain red-unavailable or any way to indicate that we are not available when we are on another job or not on call for the company when using therms. Just one simple change. It favors the management to know who is and who is not available.
2022-11-08	Jo*****	Constantly freezing app is updated to the latest version. Nothing like typing an entire incident report then losing all progress.
Constantly freezing app is updated to the latest version. Nothing like typing an entire incident report then losing all progress.
2022-07-31	Ne*****	This app keeps crashing when I take a photo using the app and then logs me out also please include biometric log in since your app forces logs me out every time I try to take a photo with the app.
This app keeps crashing when I take a photo using the app and then logs me out also please include biometric log in since your app forces logs me out every time I try to take a photo with the app.
2022-07-18	Sp*****	Therms app is horrible it crashes and stores over 5gb of data on my phone. Horrible programming by the developers.
Therms app is horrible it crashes and stores over 5gb of data on my phone. Horrible programming by the developers.
2022-04-20	No*****	Terrible this app crashes or slows down almost constantly
Terrible this app crashes or slows down almost constantly