Keystone

The Arch Company’s Keystone mobile app for Customer Cases is a mobile version of the Customer Cases desktop module, providing users with the flexibility and convenience to view and create customer cases whenever the need arises. With simplicity and performance in mind, the Keystone application allows users to view existing cases, create new cases, and assign cases to colleagues and contractors, without being tied to a desk.

Features:
- Case review
- Case creation
- Case escalation
- Case resolution
- Offline capabilities
- Document and media attachment