Reviews of The Upper Room

By: The Upper Room App

List of user reviews and ratings for The Upper Room

Total ratings

3.91 (Rating count: 172)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the devotional content of The Upper Room, especially in its printed form and when audio works properly. However, the app suffers from significant technical issues, such as crashing, failure to play audio, and not updating daily devotionals. Subscribers are frustrated by paying for content they cannot access and by poor customer support. Multiple users report unauthorized subscription charges despite cancellations and the app's failure to function reliably across updates and devices.

Pros

The devotional content is valued and appreciated, especially in its print form.
Users find the devotional helpful for daily spiritual practices like waking up or going to sleep.
The app offers convenient access to daily devotionals for subscribers.
The audio devotional in English, when it works, is enjoyed by users.

Cons

The app frequently fails to play audio, especially in languages other than English.
Users report the app frequently crashes, closes unexpectedly, or won't open.
Subscriptions are paid for but the app often fails to update or display daily devotionals properly.
Customer support is unresponsive or unhelpful when issues arise.
Users experience unauthorized continued subscription charges even after cancellation.

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 2.20

All time rating average: 3.91

Upgrade to see all 20 reviews

65% (13)

Date	Author	Comment
2024-10-03	Os*****	The App is Definitely Worthless. I downloaded the app and at first I could listen and it was in English. The Audio in English was great to listen. One day it showed in Spanish and I could no longer listen. In Spanish there's no Audio.
The App is Definitely Worthless. I downloaded the app and at first I could listen and it was in English. The Audio in English was great to listen. One day it showed in Spanish and I could no longer listen. In Spanish there's no Audio.
2023-11-17	Na*****	This devotional aap was listenable in old version. Which was very convenient for family devotion. But now missing this facility
This devotional aap was listenable in old version. Which was very convenient for family devotion. But now missing this facility
2023-10-19	ta*****	For some reason the app is not playing the audio version for me. I paid for a dual subscription hard copy and app.
For some reason the app is not playing the audio version for me. I paid for a dual subscription hard copy and app.
2023-04-30	G *****	I have been a subscriber for a while and then the app became wonky and I just dumped it. Recently, with the purchase of a new phone and a new plan, I was given the opportunity to download the app again through Google Play. Sad to say, no real improvement. Unfortunate, because when you can find the hard copy it's a great devotional. Upper Room has been an established Christian devotional for many years. I would expect better from them.
I have been a subscriber for a while and then the app became wonky and I just dumped it. Recently, with the purchase of a new phone and a new plan, I was given the opportunity to download the app again through Google Play. Sad to say, no real improvement. Unfortunate, because when you can find the hard copy it's a great devotional. Upper Room has been an established Christian devotional for many years. I would expect better from them.
2023-04-20	Ch*****	Very good to wake up or go to sleep to. I often pray to hear God's will in our lives and I feel He frequently speaks through this devotional straight into our lives.
Very good to wake up or go to sleep to. I often pray to hear God's will in our lives and I feel He frequently speaks through this devotional straight into our lives.
2022-09-25	Sa*****	The app stopped working after 3 months! I have paid an yearly subscription! This is ridiculous. They should update their app or refund money.
The app stopped working after 3 months! I have paid an yearly subscription! This is ridiculous. They should update their app or refund money.
2022-07-04	Ma*****	I have cancelled my subscription, uninstalled the app and they are still taking $1.99 every month. I dont understand.
I have cancelled my subscription, uninstalled the app and they are still taking $1.99 every month. I dont understand.
2022-06-04	Ma*****	Poor performance as the app doesn't work...poor reflection on the company.
Poor performance as the app doesn't work...poor reflection on the company.
2022-01-27	Gr*****	I would like the app but I can't afford it, money is just that tight for me at this point in time. I will continue to read the daily devotionals but.... Sorry.
I would like the app but I can't afford it, money is just that tight for me at this point in time. I will continue to read the daily devotionals but.... Sorry.
2022-01-19	Ma*****	Opens and closes constantly...needs to be updated. Doesn't tie together responses for example I used to get notifications which enabled me to connect with other app users.
Opens and closes constantly...needs to be updated. Doesn't tie together responses for example I used to get notifications which enabled me to connect with other app users.