Reviews of Text Request

By: Text Request

List of user reviews and ratings for Text Request

Total ratings

3.90 (Rating count: 51)

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Review summary

Users find Text Request valuable for business communication due to its ease of use, scheduling capabilities, and reliable customer service. However, many report significant issues with the Android app such as slow loading times, frequent crashes, notification failures, and a clunky interface that requires workarounds. While the desktop app is generally rated better, the mobile version needs improvements to enhance speed, stability, and user experience.

Pros

Easy to use and convenient for business communication, especially for dealerships and scheduling appointments.
Allows communication with customers anytime, improving speed and responsiveness for leads.
Provides access to messages and features even when away from the office.
Good customer service reported by multiple users.
Mobile app complements desktop version and helps relieve workload away from desk.

Cons

App performance issues: slow loading, frequent errors, and sometimes fails to load or sends messages.
User interface problems: clunky, bad user experience, requires clearing the app frequently to avoid getting stuck.
Notification failures leading to missed texts.
Constant need to log in each use is time consuming.
Recent updates have sometimes worsened app stability.

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User Reviews

Recent rating average: 3.70

All time rating average: 3.90

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16% (5)

Date	Author	Comment
2024-12-11	ST*****	Great for dealership..easy to use.
Great for dealership..easy to use.
2024-09-18	Ni*****	Our experience with this app is fabulous! It has made scheduling appointments so much easier. People these days reply to texts better than answering the phone or calling back. This is a game changer for our business.
Our experience with this app is fabulous! It has made scheduling appointments so much easier. People these days reply to texts better than answering the phone or calling back. This is a game changer for our business.