Reviews of Therapyside - Online therapy

By: Altania del Mar, s.l.

List of user reviews and ratings for Therapyside - Online therapy

Total ratings

3.10 (Rating count: 1,336)

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Review summary

Users highlight professional therapists and easy, mobile-friendly remote therapy, with meaningful mental-health improvements. Recurrent issues include stability problems, signup/login hurdles, limited therapist/topic selection, language (Spanish-only) limitations, and under-18 access restrictions.

Pros

Professional, empathetic therapists who address anxiety and provide effective support (e.g., Javier, Frank).
Intuitive, easy-to-use app with straightforward scheduling and session management.
Enables remote therapy for people living abroad, with convenient mobile access.
Positive impact on mental well-being and personal growth.
Therapy sessions can be attended on a smartphone, increasing flexibility and accessibility.

Cons

Frequent technical stability problems, including connection drops, lag, and interrupted calls.
Signup/login issues and sometimes non-functional account setup (buttons not responding).
Inability to choose therapist or topics; limited therapist matching controls.
Language support largely Spanish with no option to switch to English in many cases.
Age restrictions for under-18 users limit ability to discuss feelings or access help.

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User Reviews

Recent rating average: 4.10

All time rating average: 3.10

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85% (17)

Date	Author	Comment
2024-09-07	Fr*****	I think this app works very well. I can easily interact with my therapist, Javier, who has addressed my anxiety issues since the first visit. I highly recommend both the app and Javier to anyone who lives abroad and needs remote therapy sessions.
I think this app works very well. I can easily interact with my therapist, Javier, who has addressed my anxiety issues since the first visit. I highly recommend both the app and Javier to anyone who lives abroad and needs remote therapy sessions.
2024-09-07	El*****	I had a great experience using this app. My therapist, Frank, is knowledgeable and has provided me with the tools to manage my anxiety.
I had a great experience using this app. My therapist, Frank, is knowledgeable and has provided me with the tools to manage my anxiety.
2024-08-19	Di*****	Al vivir fuera, esta app de psicólogo online me ha ayudado muchísimo. Es 100 % profesional y de mucha calidad.
Al vivir fuera, esta app de psicólogo online me ha ayudado muchísimo. Es 100 % profesional y de mucha calidad.