Reviews of Therapyside - Online therapy

By: Altania del Mar, s.l.

List of user reviews and ratings for Therapyside - Online therapy

Total ratings

3.10 (Rating count: 1,335)

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Review summary

Users highlight professional therapists and easy, mobile-friendly remote therapy, with meaningful mental-health improvements. Recurrent issues include stability problems, signup/login hurdles, limited therapist/topic selection, language (Spanish-only) limitations, and under-18 access restrictions.

Pros

Professional, empathetic therapists who address anxiety and provide effective support (e.g., Javier, Frank).
Intuitive, easy-to-use app with straightforward scheduling and session management.
Enables remote therapy for people living abroad, with convenient mobile access.
Positive impact on mental well-being and personal growth.
Therapy sessions can be attended on a smartphone, increasing flexibility and accessibility.

Cons

Frequent technical stability problems, including connection drops, lag, and interrupted calls.
Signup/login issues and sometimes non-functional account setup (buttons not responding).
Inability to choose therapist or topics; limited therapist matching controls.
Language support largely Spanish with no option to switch to English in many cases.
Age restrictions for under-18 users limit ability to discuss feelings or access help.

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User Reviews

Recent rating average: 4.10

All time rating average: 3.10

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31% (17)

Date	Author	Comment
2024-09-07	Fr*****	I think this app works very well. I can easily interact with my therapist, Javier, who has addressed my anxiety issues since the first visit. I highly recommend both the app and Javier to anyone who lives abroad and needs remote therapy sessions.
I think this app works very well. I can easily interact with my therapist, Javier, who has addressed my anxiety issues since the first visit. I highly recommend both the app and Javier to anyone who lives abroad and needs remote therapy sessions.
2024-09-07	El*****	I had a great experience using this app. My therapist, Frank, is knowledgeable and has provided me with the tools to manage my anxiety.
I had a great experience using this app. My therapist, Frank, is knowledgeable and has provided me with the tools to manage my anxiety.
2024-08-19	Di*****	Al vivir fuera, esta app de psicólogo online me ha ayudado muchísimo. Es 100 % profesional y de mucha calidad.
Al vivir fuera, esta app de psicólogo online me ha ayudado muchísimo. Es 100 % profesional y de mucha calidad.
2024-07-20	Fe*****	Gracias a therapyside he encontrado , un buen psicologo que realmente me entiende y he logrado crear un buen vinculo. 😊
Gracias a therapyside he encontrado , un buen psicologo que realmente me entiende y he logrado crear un buen vinculo. 😊
2024-07-19	Mi*****	Ho usato Therapyside negli ultimi mesi e la consiglio perché rende la terapia accessibile a tutti e conveniente. La piattaforma è facile da utilizzare e fare le sedute anche dal telefono è molto comodo.
Ho usato Therapyside negli ultimi mesi e la consiglio perché rende la terapia accessibile a tutti e conveniente. La piattaforma è facile da utilizzare e fare le sedute anche dal telefono è molto comodo.
2024-07-16	Gi*****	Gracias a Therapyside, encontré un terapeuta que realmente entiende mis necesidades. La app es intuitiva y me permite agendar sesiones fácilmente. Mi terapeuta ha sido un gran apoyo.
Gracias a Therapyside, encontré un terapeuta que realmente entiende mis necesidades. La app es intuitiva y me permite agendar sesiones fácilmente. Mi terapeuta ha sido un gran apoyo.
2024-05-05	Pe*****	Ni siquiera permite que uno pueda registrarse. Después de llenar todo el formulario, cuando hay que generar la cuenta, nunca deja avanzar ni dice nigun error ni nada. Solo se queda ahí y el botón de continuar no funciona.
Ni siquiera permite que uno pueda registrarse. Después de llenar todo el formulario, cuando hay que generar la cuenta, nunca deja avanzar ni dice nigun error ni nada. Solo se queda ahí y el botón de continuar no funciona.
2023-09-06	Da*****	Por parte de mi terapeuta un 10. Pero la app aún ha de mejorarse, hay caidas de conexión, lag, y hace perder tiempo a ambos. Por suerte no es muy amenudo, pero por eso no le doy las 5 estrellas. Además en mi caso había un descuento que de una manera poco intuitiva parecía que aplicaba y al renovar, no se aplicó.
Por parte de mi terapeuta un 10. Pero la app aún ha de mejorarse, hay caidas de conexión, lag, y hace perder tiempo a ambos. Por suerte no es muy amenudo, pero por eso no le doy las 5 estrellas. Además en mi caso había un descuento que de una manera poco intuitiva parecía que aplicaba y al renovar, no se aplicó.
2023-08-10	Ed*****	I have paid and no option to chose therapist or topics to speak! Contact me asap pls! Por favor!!
I have paid and no option to chose therapist or topics to speak! Contact me asap pls! Por favor!!
2023-05-14	EN*****	Umm, I'm new to this, so.. I can't reply to the text with my own reply. Is this a thing in this app? I only can reply with words popping at bottom
Umm, I'm new to this, so.. I can't reply to the text with my own reply. Is this a thing in this app? I only can reply with words popping at bottom