Reviews of Mobile Klinik Device Checkup

By: TELUS

List of user reviews and ratings for Mobile Klinik Device Checkup

Total ratings

2.86 (Rating count: 2,713)

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Review summary

Users frequently complain about the app installing automatically without consent, mostly through carrier-related triggers, and its inability to be uninstalled, only disabled. Many consider it intrusive bloatware with excessive permissions and limited utility. Although it offers device health checks and local repair services, its basic diagnostics and occasional inaccurate recommendations reduce its value. Some users appreciate its ability to find security issues and assist with maintenance, but overall, frustration centers on forced installation, limited removal options, and intrusive behavior.

Pros

Provides basic device health checks and maintenance recommendations.
Offers local repair and security services through the company.
Helps users monitor internal memory and device performance.
Can identify spyware and security issues on devices.
Useful for users seeking regular device checkups and performance evaluations.

Cons

App installs automatically without user consent, often via carrier SIM cards or updates.
Cannot be fully uninstalled; only disable option is available, causing user frustration.
Considered bloatware with limited useful functionality.
Permissions requested are excessive and intrusive for the app's utility.
Some device evaluations and recommendations are inaccurate or misleading, potentially leading to unnecessary repair costs.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.86

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257% (18)

Date	Author	Comment
2025-01-23	St*****	Rating should be minus 5 stars. I did not install. Why is on my device? I can't even find to remove, yet it wants to update. Shame on Samsung and telus.
Rating should be minus 5 stars. I did not install. Why is on my device? I can't even find to remove, yet it wants to update. Shame on Samsung and telus.
2025-01-12	Ch*****	I never installed this app and yet it appeared on my phone when I registered my Telus sim card. I didn't even get this phone from Telus either. I wasn't prompted to install it, it self installed without my permission. I will be filing a complaint with Google play - apps like this should not be allowed on the play store
I never installed this app and yet it appeared on my phone when I registered my Telus sim card. I didn't even get this phone from Telus either. I wasn't prompted to install it, it self installed without my permission. I will be filing a complaint with Google play - apps like this should not be allowed on the play store