PerfectServe - Clinical Collab

Name: PerfectServe - Clinical Collab
Rating: 2.892857 (88 reviews)
Author: PerfectServe Unite

By: PerfectServe Unite App

Ranked No. 1 for Secure Healthcare Communications Platforms by KLAS Research

Features & Capabilities

PerfectServe Clinical Collaboration is a leading enterprise cloud-based platform designed specifically for healthcare communication. Ranked No. 1 by KLAS Research, it offers secure, HIPAA-compliant texting, pager replacement, and voicemail services tailored for clinicians. The platform supports real-time messaging with multimedia, reliable delivery adapting to network conditions, and seamless directory integration with Microsoft Active Directory.

Key features include comprehensive on-call scheduling with escalations and round-robin balancing, integration with major scheduling systems like Amion and QGenda, and call center connectivity for streamlined workflows. PerfectServe enables phone system integration with both SIP and legacy hospital platforms, allowing VoIP calls directly from mobile devices. Its unique Patient Centric Messaging synchronizes all communications with the EMR, enhancing clinical collaboration and nurse mobility by integrating with nurse call systems and patient assignments.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

4.7.0 Last updated: 2026-07-02

Version code:

16165

Creation date:

2016-10-05

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH Moderate risk

Size:

104.61MB

Email:

su*****@smartpager.net

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-14

Compare stats and ranking:

Ranking

# 306,192 ▼ 1,309

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PerfectServe Unite

Google Play Store

https://play.google.com/store/apps/details?id=com.telmediq.smartpager

Email:

su*****@smartpager.net

Website:

https://www.perfectserve.com/

User Reviews

Users find PerfectServe highly useful for clinical communication and team integration but widely report critical issues since Android 14 and Pixel 8 Pro launch. Problems include absent or delayed alerts, notification and audio glitches, app instability, and bugs introduced in recent updates. While support responds quickly to major bugs, the app's performance on new devices and OS versions remains unreliable, impacting workflow and user experience.

Pros

Allows quick and effective communication among healthcare providers, especially useful for nurses and care teams.
Integrates with scheduling software and electronic health records like Epic to streamline messaging within care teams.
Responsive support team that addressed critical bugs, such as the Pixel 8 Pro crash, within a few days.
Generally works well on older devices and Android versions prior to the Pixel 8 Pro and Android 14 updates.

Cons

App has significant issues on Pixel 8 Pro with Android 14, including failure to load and lack of alerts.
Notification problems: alerts and ring tones either fail to work properly or both default and custom ringtones play simultaneously.
Audio quality issues during calls, including muffled conversations and low message playback volume.
Frequent app instability such as random restarts, automatic logouts, and temporary outages affecting message reading.
Recent updates introduced bugs like duplicate notifications, delayed alerts, inability to see who read messages, and login failures.