Tuma Payments

Tuma: Your Seamless Cross-Border Payment Solution

Tuma is a cutting-edge cross-border payments app designed specifically for Kenyans in the UK, offering a seamless, secure, and convenient way to send money back home. Whether you’re supporting family, paying for services, or managing business transactions, Tuma provides a comprehensive suite of features to ensure your money reaches its destination quickly and reliably.

Key Features and Functionality:
1. Multi-Channel Money Transfers:
Send Money from 30 UK Card Types: Tuma supports a wide range of UK debit and credit cards, enabling users to send money using any of the 30 different types of cards accepted in the UK. This flexibility ensures that no matter which card you hold, Tuma has you covered.
Direct Bank Transfers to 38 Kenyan Banks: With Tuma, you can transfer funds directly to 38 different local banks in Kenya. Whether you’re sending money to major banks like KCB, Equity Bank, or smaller regional banks, Tuma ensures that your money arrives safely and promptly.
Instant Transfers to M-PESA: Tuma integrates seamlessly with M-PESA, Kenya’s leading mobile money service. Users can send money directly to M-PESA accounts, enabling recipients to access funds quickly via their mobile phones, even in remote areas.

2. Request Money with Ease:
Simple Money Request Feature: Need funds from family, friends, or colleagues in the UK or Kenya? With Tuma’s Request Money feature, you can easily send a request to anyone, allowing them to send money directly to your account. This feature simplifies the process of receiving financial support or payments, making it easier to manage your finances.

3. Dedicated Customer Support:
Real-Time Chat with Customer Support: Tuma understands that when it comes to money, you need quick and reliable support. That’s why the app includes a real-time chat feature that connects you directly with our customer support team. Whether you have questions about a transaction, need help with the app, or have any other inquiries, our support team is available to assist you promptly.
Comprehensive Help Center: In addition to real-time chat, Tuma provides a detailed Help Center within the app, offering answers to frequently asked questions, troubleshooting tips, and detailed guides on using the app’s features.

4. Secure and User-Friendly Experience:
Advanced Security Features: Tuma is built with security in mind. The app uses state-of-the-art encryption and authentication methods to protect your financial information and transactions. With features like two-factor authentication (2FA) and biometric login options, Tuma ensures that your account remains secure at all times.

5. Real-Time Transaction Monitoring:
Track Your Transfers: Tuma provides real-time updates on the status of your transactions, from initiation to completion. You’ll receive notifications at each stage, giving you peace of mind knowing exactly when your money reaches its destination.
Detailed Transaction History: The app keeps a comprehensive record of all your transactions, which you can easily access at any time. This feature is particularly useful for budgeting, record-keeping, or reviewing past payments.

6. Competitive Exchange Rates and Low Fees:
Transparent Pricing: Tuma offers competitive exchange rates and low transaction fees, ensuring that you get the most value out of every transfer. The app provides full transparency on costs before you confirm any transaction, so there are no surprises.

7. Fast and Reliable Transfers:
Speed and Reliability: Tuma is committed to delivering fast and reliable transfers, ensuring that your money arrives in Kenya as quickly as possible. Whether you’re sending money to family, paying bills, or conducting business transactions, you can trust Tuma to deliver on time.