Reviews of ShiftCare

By: ShiftCare Pty. Ltd. App

List of user reviews and ratings for ShiftCare

Total ratings

4.79 (Rating count: 8,364)

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Review summary

ShiftCare is praised for its user-friendly design and stable performance on some Android devices, making scheduling and shift management straightforward. However, users commonly report unreliable notifications, inability to clock in/out at multiple locations, and loss of shift notes due to lack of autosave. Other significant issues include limited photo uploads, poor functionality in the web version, compatibility problems with recent Android updates, and inadequate customer support. Despite improvements, these persistent drawbacks affect overall usability and worker efficiency.

Pros

User-friendly and easy to navigate interface
Improved stability on recent Android versions
Good scheduling and shift management functionality
Support for multiple attachment types has been added
App works well on some devices when properly updated

Cons

Notifications are unreliable, often not received or arriving at incorrect times
Cannot clock in/out at different client locations or outside designated addresses
Lack of autosave for notes leads to loss of data when app or phone locks
Limited photo uploads with only one image allowed per note
Web version has very limited functionality compared to mobile app
Shift notes editing creates new notes instead of editing existing ones
App is not fully compatible with recent Android updates, causing glitches and loss of predictive text
No calendar export or alarm reminder options
Frequent glitches causing app crashes and logouts
Poor customer support and slow updates

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User Reviews

Recent rating average: 3.40

All time rating average: 4.79

Upgrade to see all 86 reviews

17% (15)

Date	Author	Comment
2026-08-13	La*****	Not user-friendly, the gps needs to have a function to allow for updates in shift location so you can sign out. Especially if you transport and drop a client to a different location other than home. What would be useful is to have a couple of regular gps points rather than the rigidity of only home-base. It also would not let me load my kms for client transport. Definitely needs an overhaul.
Not user-friendly, the gps needs to have a function to allow for updates in shift location so you can sign out. Especially if you transport and drop a client to a different location other than home. What would be useful is to have a couple of regular gps points rather than the rigidity of only home-base. It also would not let me load my kms for client transport. Definitely needs an overhaul.
2026-08-03	Vi*****	Keep on requesting me to update and when I submit my update request it ,it telling me to add to different devices
Keep on requesting me to update and when I submit my update request it ,it telling me to add to different devices
2026-08-03	ch*****	It's great to experience other things I'm really enjoying what I do
It's great to experience other things I'm really enjoying what I do
2026-07-23	Am*****	Amazing
Amazing
2026-07-23	Ev*****	гуд
гуд
2026-07-20	Lu*****	So far I have no complaints with this application doing case notes and incident reports for my work.
So far I have no complaints with this application doing case notes and incident reports for my work.
2026-07-20	Ja*****	Think it's great. does the job
Think it's great. does the job
2026-07-19	Ry*****	since the update July 2025 I have had no luck signing into the app it doesn't send link via email to renew password or recognize my original log in details
since the update July 2025 I have had no luck signing into the app it doesn't send link via email to renew password or recognize my original log in details
2026-07-05	Ma*****	logged out to log into another company and I can't log back in or reset my password
logged out to log into another company and I can't log back in or reset my password
2026-07-03	ka*****	works
works