Reviews of ShiftCare

By: ShiftCare Pty. Ltd. App

List of user reviews and ratings for ShiftCare

Total ratings

4.78 (Rating count: 8,043)

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Review summary

ShiftCare is praised for its user-friendly design and stable performance on some Android devices, making scheduling and shift management straightforward. However, users commonly report unreliable notifications, inability to clock in/out at multiple locations, and loss of shift notes due to lack of autosave. Other significant issues include limited photo uploads, poor functionality in the web version, compatibility problems with recent Android updates, and inadequate customer support. Despite improvements, these persistent drawbacks affect overall usability and worker efficiency.

Pros

User-friendly and easy to navigate interface
Improved stability on recent Android versions
Good scheduling and shift management functionality
Support for multiple attachment types has been added
App works well on some devices when properly updated

Cons

Notifications are unreliable, often not received or arriving at incorrect times
Cannot clock in/out at different client locations or outside designated addresses
Lack of autosave for notes leads to loss of data when app or phone locks
Limited photo uploads with only one image allowed per note
Web version has very limited functionality compared to mobile app
Shift notes editing creates new notes instead of editing existing ones
App is not fully compatible with recent Android updates, causing glitches and loss of predictive text
No calendar export or alarm reminder options
Frequent glitches causing app crashes and logouts
Poor customer support and slow updates

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User Reviews

Recent rating average: 3.90

All time rating average: 4.78

Upgrade to see all 78 reviews

17% (13)

Date	Author	Comment
2026-07-05	Ma*****	logged out to log into another company and I can't log back in or reset my password
logged out to log into another company and I can't log back in or reset my password
2026-07-03	ka*****	works
works
2026-06-29	in*****	good
good
2026-06-27	*****	love but lagging lately
love but lagging lately
2026-06-24	An*****	yep pretty good and would have given 5 as you have an ai function which is cheating
yep pretty good and would have given 5 as you have an ai function which is cheating
2026-06-19	Ky*****	App is poor.
App is poor.
2026-06-18	DA*****	A wonderful company to work for. They care not only for their clients but their staff as well. I feel very blessed to work with them.
A wonderful company to work for. They care not only for their clients but their staff as well. I feel very blessed to work with them.
2026-06-16	La*****	very good
very good
2026-06-16	Ag*****	It's basic but dressed up as fancy. You can't even manage expenses or use notional pricing with this suite. They showcase exotic features quite regularly but they're just window dressing, they often don't perform actual real useful function, and the software is still missing really basic fundamental essentials that they've been "working on" for 2 years.
It's basic but dressed up as fancy. You can't even manage expenses or use notional pricing with this suite. They showcase exotic features quite regularly but they're just window dressing, they often don't perform actual real useful function, and the software is still missing really basic fundamental essentials that they've been "working on" for 2 years.
2026-06-11	Cu*****	Great platform worth all the money that we pay for it. Mick the support guy is All you can ask for to support you in any situation 👍🏿 I recommend this product greatly
Great platform worth all the money that we pay for it. Mick the support guy is All you can ask for to support you in any situation 👍🏿 I recommend this product greatly