Reviews of Taskrabbit - Handyman, Errands

By: TaskRabbit Inc App

List of user reviews and ratings for Taskrabbit - Handyman, Errands

Total ratings

2.11 (Rating count: 17,359)

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Review summary

Reviews repeatedly cite poor customer support, hidden or high fees, taskers canceling or no-shows, and booking/address issues caused by postcode and regional restrictions. App reliability problems, login bugs, and the two-app setup worsen the experience. While a few taskers can perform well, overall satisfaction is undermined by charges and support gaps, limiting repeat use.

Pros

Some Taskers deliver high-quality work when they show up.
Booking and interaction with Taskers can be straightforward for some users.

Cons

Poor customer support and difficulty reaching help (phone, chat, or email).
High or hidden fees and charges, including platform/trust fees and cancellation fees.
Taskers canceling or not showing up, ghosting, or failing to respond, causing delays and rescheduling.
Location, address, and signup issues due to postcode/region restrictions and misreads by the system.
App reliability and usability problems including login/verification issues, bugs, and the existence of separate tasker/customer apps.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.11

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82% (259)

Date	Author	Comment
2026-07-24	An*****	exactly as intended, made the profile on a desktop. used the app later after it became to much of a hassle to check in remotely. honestly shouldve just started with the app. hadnt intended to keep it after my initial project was done. but i saw more availability for projects down the line. a unquie and wonderful find.
exactly as intended, made the profile on a desktop. used the app later after it became to much of a hassle to check in remotely. honestly shouldve just started with the app. hadnt intended to keep it after my initial project was done. but i saw more availability for projects down the line. a unquie and wonderful find.
2026-07-24	Li*****	cannot chat about why you took my money for a September move??? And I never committed to the taskrabbits who entered the wrong date in YPUR LOUSY APP
cannot chat about why you took my money for a September move??? And I never committed to the taskrabbits who entered the wrong date in YPUR LOUSY APP
2026-07-22	Br*****	When it asks for money to use app to find jobs I instantly closed it. The last app I had that it asked me to pay a membership it kept on asking for money and I will never do that again it is a money scam. It took my money and I never even received 1 job. what kind of place ask for money to get a job? NONE
When it asks for money to use app to find jobs I instantly closed it. The last app I had that it asked me to pay a membership it kept on asking for money and I will never do that again it is a money scam. It took my money and I never even received 1 job. what kind of place ask for money to get a job? NONE
2026-07-21	サミ*****	why is this app still operational? cant put in a simple thing as an address, trash
why is this app still operational? cant put in a simple thing as an address, trash
2026-07-21	ju*****	there is no way to leave a review on someone who gives terrible service then cancels the task. we were treated horribly by a tasker and have no way to tell anyone about it.
there is no way to leave a review on someone who gives terrible service then cancels the task. we were treated horribly by a tasker and have no way to tell anyone about it.
2026-07-21	Ja*****	taskrabbit support in no way is willing to resolve issues. they create problems and give condescending AI generated responses when contacted.
taskrabbit support in no way is willing to resolve issues. they create problems and give condescending AI generated responses when contacted.
2026-07-20	K *****	Taskers rip you off, charge you extra. No accountability
Taskers rip you off, charge you extra. No accountability
2026-07-20	Ti*****	It's always asking to reset password. And still says, "email or password incorrect" I have reset password like 5 times now.
It's always asking to reset password. And still says, "email or password incorrect" I have reset password like 5 times now.
2026-07-20	Bi*****	horrible experience it doesn't work from abroad and it becomes impossible to get in touch with your tasker
horrible experience it doesn't work from abroad and it becomes impossible to get in touch with your tasker
2026-07-20	Sa*****	bad. First two times I've tried to book a job.. they cancel at short notice. but we can't give a reflective review to note this, on the tasker. this is really annoying as I've changed my plans to be at home.
bad. First two times I've tried to book a job.. they cancel at short notice. but we can't give a reflective review to note this, on the tasker. this is really annoying as I've changed my plans to be at home.