Reviews of Taskrabbit - Handyman, Errands

By: TaskRabbit Inc App

List of user reviews and ratings for Taskrabbit - Handyman, Errands

Total ratings

2.14 (Rating count: 17,305)

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Review summary

Reviews repeatedly cite poor customer support, hidden or high fees, taskers canceling or no-shows, and booking/address issues caused by postcode and regional restrictions. App reliability problems, login bugs, and the two-app setup worsen the experience. While a few taskers can perform well, overall satisfaction is undermined by charges and support gaps, limiting repeat use.

Pros

Some Taskers deliver high-quality work when they show up.
Booking and interaction with Taskers can be straightforward for some users.

Cons

Poor customer support and difficulty reaching help (phone, chat, or email).
High or hidden fees and charges, including platform/trust fees and cancellation fees.
Taskers canceling or not showing up, ghosting, or failing to respond, causing delays and rescheduling.
Location, address, and signup issues due to postcode/region restrictions and misreads by the system.
App reliability and usability problems including login/verification issues, bugs, and the existence of separate tasker/customer apps.

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User Reviews

Recent rating average: 1.10

All time rating average: 2.14

Upgrade to see all 294 reviews

81% (237)

Date	Author	Comment
2026-07-13	Ka*****	what in the world is this company doing? trillion dollar idea and yet the app only works for a very limited amount of locations. which makes no sense just make it public!!! its the people of the towns that help the people with the requests not you!
what in the world is this company doing? trillion dollar idea and yet the app only works for a very limited amount of locations. which makes no sense just make it public!!! its the people of the towns that help the people with the requests not you!
2026-07-12	D *****	App does not work on my device.
App does not work on my device.
2026-07-11	Mi*****	contractor cancelled and yet I still got charged. they're crooks and refused to give me a refund despite numerous support requests. stay far away.
contractor cancelled and yet I still got charged. they're crooks and refused to give me a refund despite numerous support requests. stay far away.
2026-07-10	Ja*****	still not available in my area
still not available in my area
2026-07-09	Pa*****	The app is pretty bad. The website is essentially nonfunctional. The service is even worse. Asking for help gets you shunted to a stupid AI chatbot which is only going to waste time before handing you over to a human who also cannot fix your problem. Taskrabbit can be the poster child for ensh*ttification.
The app is pretty bad. The website is essentially nonfunctional. The service is even worse. Asking for help gets you shunted to a stupid AI chatbot which is only going to waste time before handing you over to a human who also cannot fix your problem. Taskrabbit can be the poster child for ensh*ttification.
2026-07-09	Im*****	awful app
awful app
2026-07-09	Jo*****	Can't log in! this app is completely useless. just use the web browser.
Can't log in! this app is completely useless. just use the web browser.
2026-07-09	Ja*****	I tried to become a tasker but I kept on getting into a feedback loop. it told me to download the app, but as soon as I download the app and open it, I'm not a tasker, I'm a customer looking for help or a tasker. And there's no way on my profile that I can switch it to be someone who is looking for work, to become a tasker.
I tried to become a tasker but I kept on getting into a feedback loop. it told me to download the app, but as soon as I download the app and open it, I'm not a tasker, I'm a customer looking for help or a tasker. And there's no way on my profile that I can switch it to be someone who is looking for work, to become a tasker.
2026-07-08	Fo*****	doesn't work with Samsung s24+, Android 15. personal info forms is failed, as date of birth couldn't be choos. inactive form. support respond next day only.
doesn't work with Samsung s24+, Android 15. personal info forms is failed, as date of birth couldn't be choos. inactive form. support respond next day only.
2026-07-08	P *****	3 Times equals a big fail! 1. Requested painter(so called pro). Got Paint all over a fresh finished garage floor and walls. Attempted to paint door and again paint all over except door. ($75/gal Benjamin Moore paint). Had to tell him to stop and leave. 2. Requested house cleaner. dust & fresh clean empty house to photograph & home for sale. provided details, pictures dimensions etc.. time confirmed. Morning appt. No show/no call.. 3. Moving boxes help..confirm..then also no show call.
3 Times equals a big fail! 1. Requested painter(so called pro). Got Paint all over a fresh finished garage floor and walls. Attempted to paint door and again paint all over except door. ($75/gal Benjamin Moore paint). Had to tell him to stop and leave. 2. Requested house cleaner. dust & fresh clean empty house to photograph & home for sale. provided details, pictures dimensions etc.. time confirmed. Morning appt. No show/no call.. 3. Moving boxes help..confirm..then also no show call.