Reviews of tapa

By: Tapatrip App

List of user reviews and ratings for tapa

Total ratings

3.50 (Rating count: 651)

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Review summary

Users find the app easy to use with a good layout, appreciating its convenience for booking scooters and bikes. However, frequent crashes and connection issues hinder usability. Multiple reports mention billing problems, such as overcharging or unexplained charges, alongside unhelpful customer support regarding refunds. Additionally, many riders experienced non-functional or broken rental devices, reducing overall satisfaction.

Pros

Easy to use interface
Convenient and functional for booking scooters/bikes
Good app layout

Cons

App crashes frequently
Connection issues when trying to rent scooters or bicycles
Billing and charging problems, including overcharging or charging without usage
Lack of customer support for refunds
Rental devices often not working or unavailable

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User Reviews

Recent rating average: 1.60

All time rating average: 3.50

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35% (7)

Date	Author	Comment
2024-10-21	An*****	Crashes many times. Update takes millions of years.
Crashes many times. Update takes millions of years.
2024-10-12	Ad*****	Rental device is broken currently unavailable to use on every scooter. Better than het bcs I can park anywhere.
Rental device is broken currently unavailable to use on every scooter. Better than het bcs I can park anywhere.
2024-09-27	So*****	solid scam. charged total of 7k, for 11 minutes ride. and it says 250mnt for a min. how is it being calculated anyways.
solid scam. charged total of 7k, for 11 minutes ride. and it says 250mnt for a min. how is it being calculated anyways.
2024-09-26	Eb*****	Crashes too often
Crashes too often
2024-08-27	Z_*****	Scooter uncaat tsengelsenchin dansnaas mung garsna tseneglegtku namaig hulikhtchila tegjeer ni yadaj report problem geed applicationuuder baidagda terende yamar alda garsniig ni biched yavulchi gesen tiim yumch baidgush
Scooter uncaat tsengelsenchin dansnaas mung garsna tseneglegtku namaig hulikhtchila tegjeer ni yadaj report problem geed applicationuuder baidagda terende yamar alda garsniig ni biched yavulchi gesen tiim yumch baidgush
2024-07-21	Ad*****	Good app, convenient, but please not the CANNOT help you refunding anything, they just tell you to "go to the bus or train station to do it", which doesn't make any sense because the point of using such a online booking plateform is to AVOID going to the bus station beforehand.
Good app, convenient, but please not the CANNOT help you refunding anything, they just tell you to "go to the bus or train station to do it", which doesn't make any sense because the point of using such a online booking plateform is to AVOID going to the bus station beforehand.
2024-05-29	Mu*****	Doesn't have the zones where i wanto go
Doesn't have the zones where i wanto go
2024-05-21	Do*****	Everytime i try to rent their scooters or bicycles, it says no connection. Wasted my time!
Everytime i try to rent their scooters or bicycles, it says no connection. Wasted my time!
2024-05-05	Mu*****	It doesn't work
It doesn't work
2024-04-30	Ar*****	The bank application keeps bugging out when I need it
The bank application keeps bugging out when I need it