Reviews of tapa

By: Tapatrip

List of user reviews and ratings for tapa

Total ratings

3.50 (Rating count: 624)

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Review summary

Users find the app easy to use with a good layout, appreciating its convenience for booking scooters and bikes. However, frequent crashes and connection issues hinder usability. Multiple reports mention billing problems, such as overcharging or unexplained charges, alongside unhelpful customer support regarding refunds. Additionally, many riders experienced non-functional or broken rental devices, reducing overall satisfaction.

Pros

Easy to use interface
Convenient and functional for booking scooters/bikes
Good app layout

Cons

App crashes frequently
Connection issues when trying to rent scooters or bicycles
Billing and charging problems, including overcharging or charging without usage
Lack of customer support for refunds
Rental devices often not working or unavailable

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User Reviews

Recent rating average: 1.60

All time rating average: 3.50

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70% (7)

Date	Author	Comment
2024-10-21	An*****	Crashes many times. Update takes millions of years.
Crashes many times. Update takes millions of years.
2024-10-12	Ad*****	Rental device is broken currently unavailable to use on every scooter. Better than het bcs I can park anywhere.
Rental device is broken currently unavailable to use on every scooter. Better than het bcs I can park anywhere.