Reviews of UBL PAY APP

By: Paysys Labs Pvt Ltd App

List of user reviews and ratings for UBL PAY APP

Total ratings

3.38 (Rating count: 235)

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Review summary

Reviews show a split: the app is praised for fast onboarding, easy payments, and business utility, but there are major concerns about security/fraud, reliability and incomplete features. Sign-up issues (OTP/invalid numbers) recur, and several users question legitimacy and support access. Overall, the app has potential for quick business payments but serious security and stability problems must be addressed for widespread trust.

Pros

Fast onboarding and signup, with quick registration on mobile
Easy transaction processing and support for card payments
Business-friendly app that helps receive payments and manage transactions
Positive service perception from UBL/Tapsys and overall utility for business

Cons

Security concerns: multiple reviews report fraud risks and potential misuse, including card data exposure
App reliability issues: many features described as 'coming soon' or beta, with several functions not working
Sign-up problems: OTP not received and invalid mobile numbers cited in multiple reviews

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User Reviews

Recent rating average: 2.10

All time rating average: 3.38

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68% (15)

Date	Author	Comment
2025-02-02	AM*****	3rd class banking service provider don't use this app for Good business
3rd class banking service provider don't use this app for Good business
2024-11-23	us*****	It's a great opportunity give us UBL bank appricated just few minutes going I have registered my own machine at my mobile without wastage time and secured
It's a great opportunity give us UBL bank appricated just few minutes going I have registered my own machine at my mobile without wastage time and secured
2024-11-04	So*****	Otp not receive for signup
Otp not receive for signup
2024-11-03	St*****	Tried signing up and says my mobile number is invalid.
Tried signing up and says my mobile number is invalid.
2024-10-12	Ju*****	Fraud app plz dont install
Fraud app plz dont install
2024-10-07	Sy*****	The app’s performance, particularly in CNIC scanning and selfie upload, needs significant improvement. The current CNIC scan feature doesn't work properly, making the process frustrating. Adding an option to upload clear front and back pictures of the CNIC would help. Similarly, the selfie upload feature is slow and could be improved by allowing users to upload a pre-captured selfie instead of waiting for the app to process it. Also Improve the Stability of APP with the internet.
The app’s performance, particularly in CNIC scanning and selfie upload, needs significant improvement. The current CNIC scan feature doesn't work properly, making the process frustrating. Adding an option to upload clear front and back pictures of the CNIC would help. Similarly, the selfie upload feature is slow and could be improved by allowing users to upload a pre-captured selfie instead of waiting for the app to process it. Also Improve the Stability of APP with the internet.
2024-09-05	Is*****	Nice app for those who using card payment
Nice app for those who using card payment
2024-08-12	St*****	Not working, keeps saying no Internet connection with WiFi or mobile data on 🤔
Not working, keeps saying no Internet connection with WiFi or mobile data on 🤔
2024-07-10	Ka*****	This is Fraudlent App whenever you tap a card your card data reaches to some hackers. My card blocked after using on this app because hackers used my card data without pin so bank blocked my card. But if someone's card doesn't have pin security then he might have been looted.
This is Fraudlent App whenever you tap a card your card data reaches to some hackers. My card blocked after using on this app because hackers used my card data without pin so bank blocked my card. But if someone's card doesn't have pin security then he might have been looted.
2024-06-05	Mu*****	It's amazing very good experience thanks UBL
It's amazing very good experience thanks UBL