Systam Emergency

Emergency services will have the following functionalities:

Receiving alerts in real time:
The App will receive automatic notifications of incidents reported from 112, with details about the emergency (type of emergency, location, description, victims, severity status, etc.).
The alerts will reach all members of the emergency team involved in the intervention, allowing rapid coordination.

Interactive map display:
The location of the emergency is marked on an interactive map that allows you to visualize the fastest route, possible access points and the characteristics of the area.

It includes the visualization of the state of the weather at the point of intervention.
Shows the exact position of critical elements such as hydrants, defibrillators and tanks on the map.
In addition, the application may integrate information on the state of traffic, obstacles, closed routes or risk areas (such as areas with tall buildings or industrial zones).

Incident update by the emergency team:
Emergency personnel will be able to update incident information in real time, adding details about the intervention in progress.

This update may include:
Images and videos: it will be possible to take photos or record videos of the incident and send them to the central database, so that other teams have an accurate view of the situation.
Information about the status of the fire or emergency: Details about the level of fire, possible victims or risk situations will be included.

"Key" intervention codes: Teams will be able to select from a list of predefined codes (e.g. "exit from the park", "arrival at the intervention point", "GRC personnel requirements"), which will be automatically recorded, creating a chronology of states.

Real-time tracking:
The control center and other units will be allowed to follow the evolution of the incident in real time. In addition, they will be able to obtain intervention statistics and better coordinate with other emergency teams (police, ambulances, etc.).

Real-time communications:
The teams will be able to communicate with each other through a messaging system within the app linked to the 112 CAD.

Alerts and notifications:
Notifications will be received with important updates about the incident, such as changes in the situation, new photos, location, additional resources sent or new action orders.

They will also receive alerts about new incidents in case their team is finished with the current incident and needs to move to another location.

Integration with emergency management systems:
The application integrates with PSAP/CAD systems used by 112 services or local authorities, centralizing information on a common platform provided by Systam.

Access to action protocols:
Specific manuals or protocols may be included for each type of emergency, allowing quick consultation in the field.

Simple and secure interface:
The interface is simple and accessible, to quickly access information without distraction.

With authentication to prevent unauthorized access.

It works offline in case of 4G/5G coverage failure, allowing work without interruptions.

Benefits:
Improves coordination between emergency teams and services.

Optimize resource management in real time.

Allows teams to update issues with detailed visual information.

Reduces response time by facilitating access to critical data during the intervention.

Improves the safety of intervention teams by providing up-to-date and specific information about the emergency.

This application will improve the communication, effectiveness and response time of emergency services.