Syphron Connect

Syphron Connect is the mobile platform for businesses and their customers. Manage tickets, appointments, time tracking, and absences—all in one place.

TICKET SYSTEM
Create and manage support tickets with priorities, categories, and status tracking. Communicate directly within the ticket via messages and attach images or files. Assign tickets to team members and keep track of open requests.

APPOINTMENT MANAGEMENT
Schedule and manage appointments with calendar and list views. Add attendees, specify the location and description, and monitor the status. Customers can request appointments directly through the app.

TIME TRACKING
Start the timer, record your working hours, and add descriptions. View your previous entries in the history and edit them as needed.

ABOUTS MANAGEMENT
Record absences such as sick leave, vacation, accidents, military service, training, and more. Choose between full and half days and track approval status.

REAL-TIME NOTIFICATIONS
Receive instant push notifications for ticket updates, new messages, appointment changes, and system alerts. Filter by type and mark notifications as read.

CONTACT DIRECTORY
Access your organization's internal contacts and team members. Search the directory by name, email, phone number, or job title.

DEVICE MANAGEMENT
Keep track of all your organization's devices—laptops, desktops, servers, printers, and more. Filter by device type and status.

SECURITY
Log in securely with a password, passkey, or YubiKey. Enable two-factor authentication (2FA) via TOTP or SMS for added protection.

ROLE-BASED ACCESS
Different views for customers, team members, organization admins, and system admins. Each role sees exactly what they need.

FURTHER FEATURES

• Dashboard with quick access to open tickets and upcoming appointments

• Dark Mode and Light Mode

• Multilingual (German and English)

• Organization and user management for administrators

• Profile management with password and 2FA settings

Syphron Connect – your digital workspace on the go.