Reviews of Sync - Secure cloud storage

By: Sync.com Inc.

List of user reviews and ratings for Sync - Secure cloud storage

Total ratings

4.16 (Rating count: 5,350)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Many reviews praise the app for being easy to use and generally reliable for some users, especially for syncing photos/videos. However, the most frequent complaints are serious: login failures after updates, cross-device sync issues, and OS/permissions problems (notably Android 15) that block uploads. Users also report slow performance, crashes, and buggy UI, plus limited folder selection. Overall sentiment is mixed: strong praise from loyal users where it works, but widespread reliability and usability issues hinder broader trust.

Pros

Easy to use and intuitive interface
Long-term users report consistent satisfaction
Keeps photos and videos synced across devices
Overall positive reception from several users (reliable and easy)
Good service quality according to multiple reviews

Cons

Login issues: login button disabled or login failures after updates
Sync problems: files across devices fail to sync/update or become inaccessible
Android 15 compatibility and Storage Access Framework permission issues prevent uploads
Performance and stability problems: slow, crashes, and buggy UI
Limited folder selection and UI gaps (e.g., only the camera/photo folder; workflow/workflow limitations)

Upgrade to see all 389 reviews

User Reviews

Recent rating average: 2.80

All time rating average: 4.16

Upgrade to see all 389 reviews

13% (50)

Date	Author	Comment
2026-07-03	Mu*****	Dear developers of this app, it's my kind request for you to look for ways this app can be easier to use. otherwise it's not easy to use, however 5 years ago it was difficult in setting as I have tried to set it but denied every account which I knew that it's true. please I want to use this app make it easier for me it works very well, I used it some years ago,it worked for me properly.thanks.
Dear developers of this app, it's my kind request for you to look for ways this app can be easier to use. otherwise it's not easy to use, however 5 years ago it was difficult in setting as I have tried to set it but denied every account which I knew that it's true. please I want to use this app make it easier for me it works very well, I used it some years ago,it worked for me properly.thanks.
2026-07-02	De*****	very good app for save and secure photo& video
very good app for save and secure photo& video
2026-06-29	Be*****	excellent app for cloud storage
excellent app for cloud storage