Reviews of Sync - Secure cloud storage

By: Sync.com Inc. App

List of user reviews and ratings for Sync - Secure cloud storage

Total ratings

3.97 (Rating count: 5,403)

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Review summary

Many reviews praise the app for being easy to use and generally reliable for some users, especially for syncing photos/videos. However, the most frequent complaints are serious: login failures after updates, cross-device sync issues, and OS/permissions problems (notably Android 15) that block uploads. Users also report slow performance, crashes, and buggy UI, plus limited folder selection. Overall sentiment is mixed: strong praise from loyal users where it works, but widespread reliability and usability issues hinder broader trust.

Pros

Easy to use and intuitive interface
Long-term users report consistent satisfaction
Keeps photos and videos synced across devices
Overall positive reception from several users (reliable and easy)
Good service quality according to multiple reviews

Cons

Login issues: login button disabled or login failures after updates
Sync problems: files across devices fail to sync/update or become inaccessible
Android 15 compatibility and Storage Access Framework permission issues prevent uploads
Performance and stability problems: slow, crashes, and buggy UI
Limited folder selection and UI gaps (e.g., only the camera/photo folder; workflow/workflow limitations)

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User Reviews

Recent rating average: 2.20

All time rating average: 3.97

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30% (57)

Date	Author	Comment
2026-09-03	th*****	help. right now every time I click the plus button it closes by itself. can't upload files
help. right now every time I click the plus button it closes by itself. can't upload files
2026-09-03	JI*****	This is a beautiful app for love stories which is very smooth and I have been using it for a long time.
This is a beautiful app for love stories which is very smooth and I have been using it for a long time.
2026-08-31	R *****	App will no longer upload. If a file is added through the "share" dialogue, it shows as a 0 byte file (that doesn't sync with other devices). If I try to upload via the "+" button in app, the app just crashes. This makes the app pretty useless and is a massive bug.
App will no longer upload. If a file is added through the "share" dialogue, it shows as a 0 byte file (that doesn't sync with other devices). If I try to upload via the "+" button in app, the app just crashes. This makes the app pretty useless and is a massive bug.
2026-08-26	La*****	tough to use recheck it
tough to use recheck it
2026-08-22	Ri*****	would not upload photos
would not upload photos
2026-08-19	J.*****	photo backup doesn't seem to be running in the background, only when I open the app. primary feature for me not working
photo backup doesn't seem to be running in the background, only when I open the app. primary feature for me not working
2026-08-17	Ku*****	This used to be a lot better. Now it is extremely slow. I also detest that I have to download a web browser just to sign into this app. Web browsers are going the way of 8 track tapes.
This used to be a lot better. Now it is extremely slow. I also detest that I have to download a web browser just to sign into this app. Web browsers are going the way of 8 track tapes.
2026-08-15	Ja*****	Only good thing about this app is the storage size for the price, but managing files within the app really sucks. And it only works in some devices, won't authorize on my pad.
Only good thing about this app is the storage size for the price, but managing files within the app really sucks. And it only works in some devices, won't authorize on my pad.
2026-08-14	Is*****	very slow
very slow
2026-08-12	Da*****	Always great to know my files and pictures are safe
Always great to know my files and pictures are safe