Reviews of Sync - Secure cloud storage

By: Sync.com Inc.

List of user reviews and ratings for Sync - Secure cloud storage

Total ratings

4.26 (Rating count: 5,328)

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Review summary

Many reviews praise the app for being easy to use and generally reliable for some users, especially for syncing photos/videos. However, the most frequent complaints are serious: login failures after updates, cross-device sync issues, and OS/permissions problems (notably Android 15) that block uploads. Users also report slow performance, crashes, and buggy UI, plus limited folder selection. Overall sentiment is mixed: strong praise from loyal users where it works, but widespread reliability and usability issues hinder broader trust.

Pros

Easy to use and intuitive interface
Long-term users report consistent satisfaction
Keeps photos and videos synced across devices
Overall positive reception from several users (reliable and easy)
Good service quality according to multiple reviews

Cons

Login issues: login button disabled or login failures after updates
Sync problems: files across devices fail to sync/update or become inaccessible
Android 15 compatibility and Storage Access Framework permission issues prevent uploads
Performance and stability problems: slow, crashes, and buggy UI
Limited folder selection and UI gaps (e.g., only the camera/photo folder; workflow/workflow limitations)

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User Reviews

Recent rating average: 3.60

All time rating average: 4.26

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29% (46)

Date	Author	Comment
2026-05-18	Ab*****	works well, looking forward to improvement.
works well, looking forward to improvement.
2026-05-11	Gm*****	Bad experience with the company and user support as a business customer
Bad experience with the company and user support as a business customer
2026-05-03	An*****	best cloud storage I've ever found yet better than Apple
best cloud storage I've ever found yet better than Apple
2026-04-20	SU*****	very very nice
very very nice
2026-04-16	M.*****	Used for about a year works well. Sometime some small glitches on Android. On PC never had issues
Used for about a year works well. Sometime some small glitches on Android. On PC never had issues
2026-04-07	em*****	"Rating: 3 stars for good features and benefits."
"Rating: 3 stars for good features and benefits."
2026-04-05	Al*****	Great app, been using the vault option for quite some time.
Great app, been using the vault option for quite some time.
2026-03-28	Te*****	why you need mailid and password
why you need mailid and password
2026-03-28	Su*****	Deleting multiple files is not possible 8n one click. Slow to open file...no icon display.. Need to correct..
Deleting multiple files is not possible 8n one click. Slow to open file...no icon display.. Need to correct..
2026-03-26	GO*****	Very Good App
Very Good App