Swisscom myCloud

Name: Swisscom myCloud
Rating: 4.75 (8826 reviews)
Author: Swisscom (Switzerland) Ltd

By: Swisscom (Switzerland) Ltd

myCloud is the Swiss online storage for your photos, videos and files

Features & Capabilities

myCloud is Swisscom's secure online storage solution designed for storing your photos, videos, and files safely within Switzerland. It offers automatic backup, ensuring that your digital memories and documents are protected and accessible from all your devices. Even if a device is lost, your data remains secure and available through other devices.

The service is free for everyone and includes convenient features such as organizing, sharing, and granting access to files with just a few clicks. Additionally, you can enjoy your stored photos and videos directly on your TV using the myCloud app on Swisscom blue TV, making it simple to reminisce and share moments with loved ones—all while benefiting from Swiss data privacy and server locations.

User Growth & Download Statistics

App Privacy & Security

By:

Swisscom (Switzerland) Ltd

Downloads:

809,720 1.08K

Rating:

4.75

(8,826) 0.05

Version:

0 Last updated: 2026-05-31

Publisher country:

Email:

co*****@swisscom.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 74,902 ▼ 42

Other platforms

Swisscom myCloud (v26.24.2)

4.60

(46,643)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Swisscom (Switzerland) Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.swisscom.mycloud

Email:

co*****@swisscom.com

Website:

https://www.swisscom.ch/de/privatkunden/mycloud.html

User Reviews

Swisscom myCloud is praised for providing secure cloud storage based in Switzerland with seamless backup and multi-device support, including TV integration. Users find the app generally easy to use and well-supported. However, significant downsides include limited video format support, no offline document access, sharing restrictions, and missing advanced photo features. The app interface sometimes lacks smooth navigation, and compatibility issues exist with certain devices. Most notably, the discontinuation of free unlimited storage and occasional data loss have led to user dissatisfaction.

Pros

Good storage solution based in Switzerland, providing data security within the country.
Generally works well and is easy to set up and handle.
Seamless backup and access across devices, including good integration with Swisscom TV Box.
Good customer support and app stability on compatible devices.
Competitive compared to other cloud storage apps, with simple and user-friendly interface.

Cons

Limited video format support within the app requiring downloads for viewing on PC.
No offline availability for documents, limiting usability without internet.
Restrictions on sharing, such as only being able to attach up to 5 photos directly.
App lacks advanced features like photo filters, face recognition, and better filtering options.
Issues with user interface such as inability to swipe photos outside albums, and incompatibility or problems with certain phones (e.g., Huawei).
The removal of free unlimited storage for Swisscom customers caused dissatisfaction and disappointment.
Data loss incidents reported affecting multiple customers, indicating poor implementation and reliability concerns.

Recent reviews

Backup Settings could be easier to change

He*****, 2024-10-19

At the beginning it's Disneyland. Tons of Gigabytes to store photos and videos. But various problems have been there for several years. For example, it is only possible to watch a small number of video formats, only a few work. Why did you highlight video and photos, when there is nothing in the app. not suitable for their exploitation? Let's be clear mycloud is a storage unit, nothing more. It's not HD, no. Because you have to download to your PC to read the photos, videos or else.