SwingService

operations management application for mobile technicians

Your technicians perform a difficult job. They carry on their shoulders the success of projects initiated by your sales force. They move on, and translate promises into reality. Installations, repairs, modifications, your technicians are sometimes overwhelmed by the increasing number of tasks, the distance of the clients, and the distance from the company's headquarters.

Designed to meet all your problems, SwingService allows better organization of your technicians and a permanent connection of the information collected in the field with your company. Obviously SwingService is multi-media and works on PCs, tablets and smartphones. Your technicians are now accompanied wherever they are, whatever they do.

Technicians serene, satisfied customers

What technician has never had to face the wrath of one of your clients? organizational problem, tooling selection, or punctuality, there are dozens of obstacles that your team meets regularly.

SwingService, designed by technicians for technicians, allows your employees to focus on their real core business. They manage with ease their route interventions, support until the end, complete a daily summary in minutes and have access to all information related to your customers. SwingService optimizes the day of your technicians so they can focus on one thing: their intervention.

Supervise safely

SwingService with your team of technicians is permanently connected to the supervising team of your business. You can view their tours and interact with them in real time, based on priorities and unforeseen.

Through detailed and customizable statistical reports, you can better organize your teams remotely. Coaching in spring much easier and you can once again devote all your energy to the satisfaction of your customers.

A customizable solution, whatever the medium

To perfectly match the specifics of your business, SwingService comes in the form of a fully modular tool. Depending on your needs, we tailor our solution to make it match what you are looking for. Thus, in addition to the basic module, SwingService X offers additional modules, each designed to meet different expectations.

To cope with the proliferation of working tools used in the corporate world, SwingService is positioned as a multi-platform application with the majority of current devices. SwingService runs on PCs and tablets running Windows on smartphones and tablets equipped with Google Android, and obviously on all iOS devices (iPhone, iPad and iPod Touch).