Reviews of SwingHub: Open Dating & Social

By: SwingHub App

List of user reviews and ratings for SwingHub: Open Dating & Social

Total ratings

2.47 (Rating count: 255)

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Review summary

SwingHub has a solid concept with good safety verification and useful lifestyle features, appreciated by premium users. However, across multiple reviews, users report frequent crashes, slow performance, and frustrating login problems. The AI-driven photo moderation is often cited as too strict and inconsistent, impeding user experience. Many core features are locked behind a premium paywall, limiting usability for free users. While design and support have some positives, the app's technical issues and restrictive access heavily impact its overall satisfaction.

Pros

App has a well-structured layout and good idea behind features like verification to ensure safety.
App has useful features such as events, teleportation, and nearby features that enhance user experience.
Support team is responsive and helpful in some cases.
App's design and appearance are better compared to some competitors.
Admin responses to issues are generally quick.

Cons

App is very slow, laggy, and crashes frequently.
Many basic features require a premium subscription; free users have very limited functionality.
Photo upload and moderation process using AI is overly strict, inconsistent, and frustrating users.
Login issues occur regularly, sometimes requiring email verification repeatedly without password.
Recent updates have caused app to crash on startup or prevent it from opening at all.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.47

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56% (15)

Date	Author	Comment
2025-01-21	St*****	Paying for a service I can't fully use. Keep being told to shake device. when its between pages. This doesn't work. Can't upload profile or header pics to the app, which is restricting my interactions. Keeps restarting or closing, telling me there's a bug. Shame really as it looks well structured.
Paying for a service I can't fully use. Keep being told to shake device. when its between pages. This doesn't work. Can't upload profile or header pics to the app, which is restricting my interactions. Keeps restarting or closing, telling me there's a bug. Shame really as it looks well structured.
2025-01-11	Sa*****	What a dreadful app. To be able to do anything you have to have the premium service which you pay for. If you don't pay for premium there's pretty much nothing you can do on there.
What a dreadful app. To be able to do anything you have to have the premium service which you pay for. If you don't pay for premium there's pretty much nothing you can do on there.
2024-12-28	J *****	Very slow app.. takes a couple of minutes to load up and not simple to use
Very slow app.. takes a couple of minutes to load up and not simple to use
2024-12-07	Ol*****	Really good app good idea with the verify 1st. Signed up for premium, and it doesn't work. I can't access the features. Or would be 5 stars
Really good app good idea with the verify 1st. Signed up for premium, and it doesn't work. I can't access the features. Or would be 5 stars
2024-12-06	Ja*****	Well after struggling to log in the first time, I post a bad review here ... and actually got the necessary support! So just checking the app now. It's a bit clunky but the folk seem pretty chilled. I'll update as get along. Thanks for the assistance 👌
Well after struggling to log in the first time, I post a bad review here ... and actually got the necessary support! So just checking the app now. It's a bit clunky but the folk seem pretty chilled. I'll update as get along. Thanks for the assistance 👌
2024-11-28	Em*****	We have been advid SH members right from the beta testing stage. The app has gone from strength to strength!! Version 2.0 has only added to what IS the BEST app in the lifestyle. Thanks to the verification process, you know people are legitimate, which helps keep you safe online. The events, teleportation, and nearby features all help create a truly memorable experience. My advice: pay for the premium and ignore the negative comments on here. Get joining the SH family and never look back x
We have been advid SH members right from the beta testing stage. The app has gone from strength to strength!! Version 2.0 has only added to what IS the BEST app in the lifestyle. Thanks to the verification process, you know people are legitimate, which helps keep you safe online. The events, teleportation, and nearby features all help create a truly memorable experience. My advice: pay for the premium and ignore the negative comments on here. Get joining the SH family and never look back x
2024-11-23	An*****	Poor swing hub don't bother to help or reply to emails I can't login and I don't know what to do. I'm thinking about stopping my payments and membership if they don't get it sorted out soon.
Poor swing hub don't bother to help or reply to emails I can't login and I don't know what to do. I'm thinking about stopping my payments and membership if they don't get it sorted out soon.
2024-11-17	Ma*****	Not working on android, unusable and the support team don't reply, been waiting 7 days
Not working on android, unusable and the support team don't reply, been waiting 7 days
2024-11-15	Fi*****	Awful service and experience. I can't read the chat I can't send messages to the users (even if I meet their preferences) Basically, it's just a waste of money and time. Embarrassing Customer service. No reply at any of my messages Posts that are approved on my Instagram profile are moving to 'friends only ' for no reason. I would definitely NOT recommend it. That's why you have 3,1 rating. AWFUL!!!
Awful service and experience. I can't read the chat I can't send messages to the users (even if I meet their preferences) Basically, it's just a waste of money and time. Embarrassing Customer service. No reply at any of my messages Posts that are approved on my Instagram profile are moving to 'friends only ' for no reason. I would definitely NOT recommend it. That's why you have 3,1 rating. AWFUL!!!
2024-11-10	Ki*****	2.0 you haven't disappointed 1 little bit. Such a great app is easy to use and has amazing new fetures. We've had a better experience with this app in the last year than with any other app or wesite relating to the lifestyle. Don't give this a miss guys well worth it. Also keeps you updated with all the events happening near by so you never miss out only hard choice is which one to attend. 10/10 guys great work !
2.0 you haven't disappointed 1 little bit. Such a great app is easy to use and has amazing new fetures. We've had a better experience with this app in the last year than with any other app or wesite relating to the lifestyle. Don't give this a miss guys well worth it. Also keeps you updated with all the events happening near by so you never miss out only hard choice is which one to attend. 10/10 guys great work !