CB NGP

CB NGP is a digital platform developed for a closed user group within maintenance AOR of UMANG. It enables authorised residents of defence housing colonies to conveniently register, track, and manage maintenance-related complaints.
The app replaces the existing manual complaint-handling process, thereby improving transparency, accountability, and efficiency in housing maintenance services.
Key Features
• Quick and easy complaint registration using a mobile device
• Real-time tracking of complaint status
• Automated updates and notifications from maintenance staff
• Option to provide feedback or escalate unresolved complaints
• Access to complete history of previously registered complaints
This application is designed exclusively for authorized residents under the jurisdiction of UMANG.