List of user reviews and ratings for HelloDocApp
Total ratings
4.42 (Rating count: 751)
Review summary
Pros
- Interactive and informative platform for healthcare professionals
- Provides a good reward system for doctors
- Useful for patient care and monitoring
- Good community interaction among health workers
- Well-designed and user-friendly interface
Cons
- Password recovery issues, particularly with OTP generation
- Difficulties in uploading certificates and profile updates
- Frequent glitches in redeeming rewards and services
- Slow verification process for new members
- Poor customer service and lack of social media presence
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User Reviews
Recent rating average: 3.70
All time rating average: 4.42
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-17 | Nice app. A good source of informative and educative resources. On the "Book a Test" panel, I want to suggest that a section to write a little information should be added because such note about the patient will help the specialist at Mecure's end to interpret the results more accurately or to have idea of what the doctor really wants. This is particularly necessary in histopathology, radiology or immunology investigations. | ||
| Nice app. A good source of informative and educative resources. On the "Book a Test" panel, I want to suggest that a section to write a little information should be added because such note about the patient will help the specialist at Mecure's end to interpret the results more accurately or to have idea of what the doctor really wants. This is particularly necessary in histopathology, radiology or immunology investigations. | |||
| 2022-01-26 | It's a great app overall. Very interactive and educative. However password recovery is always an issue you guys have to work on. Even with though I'm still using the same phone number, the system refuse to generate OTP for me and I have been able to access my account. | ||
| It's a great app overall. Very interactive and educative. However password recovery is always an issue you guys have to work on. Even with though I'm still using the same phone number, the system refuse to generate OTP for me and I have been able to access my account. | |||
| 2021-09-19 | It's a very good app I must say but attempts at recovering password messed it up. I have been shut out because I don't have access to my former phone number which I used in registering. The only option for generating OTP is through phone number and no option of email. That should be looked into otherwise you lose members because they can't access their registered phone numbers | ||
| It's a very good app I must say but attempts at recovering password messed it up. I have been shut out because I don't have access to my former phone number which I used in registering. The only option for generating OTP is through phone number and no option of email. That should be looked into otherwise you lose members because they can't access their registered phone numbers | |||
| 2021-08-23 | All the other perks of using this App have epileptic functioning. Particularly redeeming your points for stuff like airtime or Uber miles. Haven't been able to do a recharge in about 4 weeks. Recharge service is always down. And this is not the first time. Do not depend on the app for anything else that's non-medical. You will end up disappointed and stranded. | ||
| All the other perks of using this App have epileptic functioning. Particularly redeeming your points for stuff like airtime or Uber miles. Haven't been able to do a recharge in about 4 weeks. Recharge service is always down. And this is not the first time. Do not depend on the app for anything else that's non-medical. You will end up disappointed and stranded. | |||
| 2020-06-28 | Nice app for all Doctors and healthcare professionals. It is not only just for patient care but a platform for knowledge including interactive section, provision of health materials among others. Well done mecure! | ||
| Nice app for all Doctors and healthcare professionals. It is not only just for patient care but a platform for knowledge including interactive section, provision of health materials among others. Well done mecure! | |||
| 2020-05-30 | It's a nice innovation for getting info and interacting with other health workers. I just don't like the fact i can't get my Certificate uploaded for almost a year now. It's really frustrating. | ||
| It's a nice innovation for getting info and interacting with other health workers. I just don't like the fact i can't get my Certificate uploaded for almost a year now. It's really frustrating. | |||
| 2020-05-28 | The best app for doctors. A platform to learn, share ideas and provide best care for patients. Thank you MeCure | ||
| The best app for doctors. A platform to learn, share ideas and provide best care for patients. Thank you MeCure | |||
| 2020-05-24 | A very excellent interactive platform for doctors. It's been always a great experience interacting with colleagues through this platform. Thank you for the initiative. | ||
| A very excellent interactive platform for doctors. It's been always a great experience interacting with colleagues through this platform. Thank you for the initiative. | |||
| 2020-05-23 | Hellodoc with nice interface. Good app,good intent however limiting. Can't seem to get a hang of how online consultation works seeing patients can go register on the app,choose a doctor and book an appointment.. Developers should work on that angle and give patients options.. poor customer responds. No Social media handles. Great app still.. Could be better | ||
| Hellodoc with nice interface. Good app,good intent however limiting. Can't seem to get a hang of how online consultation works seeing patients can go register on the app,choose a doctor and book an appointment.. Developers should work on that angle and give patients options.. poor customer responds. No Social media handles. Great app still.. Could be better | |||
| 2020-05-23 | Really interesting and educating. And also getting to interact with colleagues from different part of the country, I really commend the developer | ||
| Really interesting and educating. And also getting to interact with colleagues from different part of the country, I really commend the developer | |||
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