Reviews of Sudathi - Online Shopping App

By: Sudathi App

List of user reviews and ratings for Sudathi - Online Shopping App

Total ratings

4.56 (Rating count: 42,074)

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Review summary

Sudathi app is appreciated for its quality sarees with vibrant colors, timely delivery, and satisfactory packaging. Many users praised the fabric, design, and variety of styles available. However, there are recurring issues related to receiving damaged or incorrect products, difficulties in return and refund processes, and occasional poor customer support responsiveness. Some users called the brand fraudulent due to these problems, although others had good experiences with returns and customer care. Overall, the app offers good quality products but needs to improve consistency and customer service.

Pros

High quality fabric and saree material praised by many users.
Colors of the sarees are vibrant and true to the pictures shown on the app.
Timely delivery and good packaging repeatedly mentioned.
Good customer service experience with returns and refunds in some cases.
Variety of sarees available and styles that cater to different tastes.

Cons

Some users received damaged or different products than shown in the app.
Multiple complaints about difficulty with returns and refunds, with some users claiming the company refused returns or delayed refunds.
Inconsistent product quality as some sarees did not match product descriptions or images.
Issues with customer service responsiveness and support in negative cases.
Limited variety in ready-to-wear sarees was mentioned as an area for improvement.

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User Reviews

Recent rating average: 4.50

All time rating average: 4.56

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21% (11)

Date	Author	Comment
2025-02-01	JU*****	"Absolutely stunning! The saree exceeded my expectations. The fabric is soft, the colors are vibrant, and the design is elegant. My really loved it .Perfect for any special occasion!" 5/5 stars .
"Absolutely stunning! The saree exceeded my expectations. The fabric is soft, the colors are vibrant, and the design is elegant. My really loved it .Perfect for any special occasion!" 5/5 stars .
2025-01-31	IT*****	I recently purchased the shadi on Sudathi faction, and I am thoroughly impressed with the product quality. The craftsmanship is exceptional, showcasing to detail that truly stand out. I appreciate the thoughtful design, which not only great but also enhances functionality. The colour are vibrant and true to what was advertised, adding a beautiful touch to my collection. Overall, I highly recommend this product to anyone looking for quality and style.
I recently purchased the shadi on Sudathi faction, and I am thoroughly impressed with the product quality. The craftsmanship is exceptional, showcasing to detail that truly stand out. I appreciate the thoughtful design, which not only great but also enhances functionality. The colour are vibrant and true to what was advertised, adding a beautiful touch to my collection. Overall, I highly recommend this product to anyone looking for quality and style.
2025-01-31	Ak*****	It's was overall great experience shopping with SUDATI. Quality was good & Delivery was on time. Only thing is they should add more variety to ready to wear sarees
It's was overall great experience shopping with SUDATI. Quality was good & Delivery was on time. Only thing is they should add more variety to ready to wear sarees
2025-01-30	Um*****	I purchased a saree for my sister from Sudhiti, but it was delivered in a damaged condition. When I tried to return it, they refused, stating that it was bought during a sale and is non-returnable. This feels like a scam
I purchased a saree for my sister from Sudhiti, but it was delivered in a damaged condition. When I tried to return it, they refused, stating that it was bought during a sale and is non-returnable. This feels like a scam
2025-01-28	Ga*****	I recently purchased the saree and I’ve been thoroughly impressed with its performance. Here's a breakdown of my experience.
I recently purchased the saree and I’ve been thoroughly impressed with its performance. Here's a breakdown of my experience.
2025-01-28	Ne*****	I return my product... I get my full refund back.... So if you disliked any product, you will get full refund.. And its a immediate service... More than any app... I like it😍
I return my product... I get my full refund back.... So if you disliked any product, you will get full refund.. And its a immediate service... More than any app... I like it😍
2025-01-28	Sh*****	Fabric is too good. I can't express the quality in words. The fabric is awesome.👍
Fabric is too good. I can't express the quality in words. The fabric is awesome.👍
2025-01-28	Pa*****	I have ordered two sarees from sudhati fashion...one for my mother and another for me...the saree which I booked for myself was little damaged so I returned it within three days after returning I got my amount back... my mother's saree is good ..it is very light weight.. colour also very good as shown in picture..she loved it...
I have ordered two sarees from sudhati fashion...one for my mother and another for me...the saree which I booked for myself was little damaged so I returned it within three days after returning I got my amount back... my mother's saree is good ..it is very light weight.. colour also very good as shown in picture..she loved it...
2025-01-28	LI*****	I am very happy with the sudathi sadi and fabric is very nice and colour, quality is very good got it just like it shown in the picture. Thanks sudathi team's.
I am very happy with the sudathi sadi and fabric is very nice and colour, quality is very good got it just like it shown in the picture. Thanks sudathi team's.
2025-01-28	SR*****	I ordered a Satin saree and silk kurtis from this app, and it was amazing! The quality is really good and looks better than I expected. It looks rich for the price. I’m very happy with my purchase!"
I ordered a Satin saree and silk kurtis from this app, and it was amazing! The quality is really good and looks better than I expected. It looks rich for the price. I’m very happy with my purchase!"