Reviews of Sudathi - Online Shopping App

By: Sudathi

List of user reviews and ratings for Sudathi - Online Shopping App

Total ratings

4.56 (Rating count: 38,968)

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Review summary

Sudathi app is appreciated for its quality sarees with vibrant colors, timely delivery, and satisfactory packaging. Many users praised the fabric, design, and variety of styles available. However, there are recurring issues related to receiving damaged or incorrect products, difficulties in return and refund processes, and occasional poor customer support responsiveness. Some users called the brand fraudulent due to these problems, although others had good experiences with returns and customer care. Overall, the app offers good quality products but needs to improve consistency and customer service.

Pros

High quality fabric and saree material praised by many users.
Colors of the sarees are vibrant and true to the pictures shown on the app.
Timely delivery and good packaging repeatedly mentioned.
Good customer service experience with returns and refunds in some cases.
Variety of sarees available and styles that cater to different tastes.

Cons

Some users received damaged or different products than shown in the app.
Multiple complaints about difficulty with returns and refunds, with some users claiming the company refused returns or delayed refunds.
Inconsistent product quality as some sarees did not match product descriptions or images.
Issues with customer service responsiveness and support in negative cases.
Limited variety in ready-to-wear sarees was mentioned as an area for improvement.

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User Reviews

Recent rating average: 4.50

All time rating average: 4.56

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367% (11)

Date	Author	Comment
2025-02-01	JU*****	"Absolutely stunning! The saree exceeded my expectations. The fabric is soft, the colors are vibrant, and the design is elegant. My really loved it .Perfect for any special occasion!" 5/5 stars .
"Absolutely stunning! The saree exceeded my expectations. The fabric is soft, the colors are vibrant, and the design is elegant. My really loved it .Perfect for any special occasion!" 5/5 stars .
2025-01-31	IT*****	I recently purchased the shadi on Sudathi faction, and I am thoroughly impressed with the product quality. The craftsmanship is exceptional, showcasing to detail that truly stand out. I appreciate the thoughtful design, which not only great but also enhances functionality. The colour are vibrant and true to what was advertised, adding a beautiful touch to my collection. Overall, I highly recommend this product to anyone looking for quality and style.
I recently purchased the shadi on Sudathi faction, and I am thoroughly impressed with the product quality. The craftsmanship is exceptional, showcasing to detail that truly stand out. I appreciate the thoughtful design, which not only great but also enhances functionality. The colour are vibrant and true to what was advertised, adding a beautiful touch to my collection. Overall, I highly recommend this product to anyone looking for quality and style.