Subhx Care

SubhX Care is the official field-operations app for SubhX engineers and on-ground staff.
It helps field teams manage broadband installations, handle customer service requests, track bookings, assign static IPs, and complete daily tasks from one unified dashboard.

Built for speed, accuracy, and reliability, SubhX Care gives engineers everything they need during a customer visit—right in their pocket.


🚀 What You Can Do with SubhX Care

•Centralized Operations Dashboard
Access all your daily tasks in one place—installations, service requests, bookings, plans, inventory, bills, and more.

•Installation
Complete new broadband installations with guided steps, including customer verification, feasibility checks, device configuration, status updates, and job closure for a smooth on-site workflow.

•Manage Service Requests (Tickets/SR)
Track, update, and resolve customer issues efficiently with clear visibility into open, in-progress, and closed cases.

•Book New Connections
Create and manage customer booking requests with end-to-end status tracking and quick updates.

•Assign Static IPs
Easily assign and manage static IP plans, validity, and customer details within the app.

•Perform Speed Tests
Verify connection speed on-site during installation or troubleshooting using built-in speed test tools.

•Inventory & Equipment Tracking
View and manage your assigned devices, tools, and materials for smooth field operations.

•Plans, Upgrades & Disconnections
Handle plan changes, upgrades, downgrades, and disconnection requests with simple, guided workflows.