Reviews of Studyadda - The Study App

By: Studyadda

List of user reviews and ratings for Studyadda - The Study App

Total ratings

2.63 (Rating count: 4,987)

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Review summary

Studyadda offers diverse, affordable educational content with well-qualified teachers, benefiting many students. However, multiple users report significant issues including login failures, poor customer service, incomplete and outdated course content, technical and UI glitches, and content errors. The video player lacks customization features, and customer support is often unresponsive, leading to dissatisfaction and distrust among many users.

Pros

The app offers a variety of educational content including video lectures, notes, question banks, and NCERT solutions which many users find helpful.
Teachers and instructors are well-qualified and explain topics clearly, enhancing the learning experience.
The course content is affordable, offering various packages at reasonable prices for students.
Some users appreciate the organization and availability of study modules and find it useful for exam preparation during lockdown.
Customer support did resolve some technical issues promptly when contacted by at least one user.

Cons

Login and authentication issues are frequent, including problems with OTP generation, inability to log back in, and errors stating the email/number is already registered.
The app has poor customer support; numerous users report unanswered emails, unresponsive helpline numbers, and lack of refunds or assistance.
Video content is incomplete, not updated, or missing for several subjects and chapters, leading to a disappointing learning experience.
Technical glitches and app design flaws are common, including video player limitations (no quality or speed controls), confusing UI, and app crashes requiring restarts.
Content errors and syllabus mismatches are reported, such as chapters from previous classes included falsely and poorly proofread material.

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User Reviews

Recent rating average: 2.60

All time rating average: 2.63

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220% (11)

Date	Author	Comment
2024-08-03	pa*****	It's customer care number is incorrect and the person who eeceive the call always said weong number. Whenever I tried to loging through my mobile no, till date OTP has not been generated. Nothing can be downloaded. Several times I sent mail but till no reply has been received from studyadda. I paid ₹999/- through credit card of my husband. I think, this unexciting organization is cheats people. Be careful before paying any amount to Studyadda.
It's customer care number is incorrect and the person who eeceive the call always said weong number. Whenever I tried to loging through my mobile no, till date OTP has not been generated. Nothing can be downloaded. Several times I sent mail but till no reply has been received from studyadda. I paid ₹999/- through credit card of my husband. I think, this unexciting organization is cheats people. Be careful before paying any amount to Studyadda.
2022-05-26	So*****	Despite having complained against the failure of videos no response was given. I wouldn't really recommend this on a whole. The videos that have already been uploaded are really good and you'll get a clear idea of the topics aswell. When i subscribed to the package i didn't know the live classes weren't included ,so paying just for preuploaded videos half of which aren't loading??? isn't really worth it ,you can rather go to youtube instead.
Despite having complained against the failure of videos no response was given. I wouldn't really recommend this on a whole. The videos that have already been uploaded are really good and you'll get a clear idea of the topics aswell. When i subscribed to the package i didn't know the live classes weren't included ,so paying just for preuploaded videos half of which aren't loading??? isn't really worth it ,you can rather go to youtube instead.