Reviews of HiDrive

By: STRATO GmbH App

List of user reviews and ratings for HiDrive

Total ratings

4.31 (Rating count: 5,570)

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Review summary

Users praise HiDrive for reliability, ease of use, encryption, and backup with solid cross‑platform support. However, frequent login and account access problems, upload reliability issues, and overall performance concerns are commonly noted. Some users also dislike the cost and note UI/UX gaps or missing features like bookmarks. Overall, strengths exist, but stability, access, and value improvements are repeatedly requested.

Pros

Generally reliable and works well across devices
Easy to use / convenient
Strong encryption and privacy features
Backup capability
Good cross‑platform compatibility (Windows and Android)

Cons

Login/account access issues (can't login, account recovery, invalid username, unknown access data)
Upload/transfer reliability problems (large files difficult to upload, resume can corrupt files)
Performance/stability issues (slow, crashing, loading, occasional resets)
Price/subscription concerns (per-month backup costs)
UX/UI gaps and feature gaps (interface could be polished; missing bookmarks/favorites; usability quirks)

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User Reviews

Recent rating average: 3.00

All time rating average: 4.31

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49% (23)

Date	Author	Comment
2026-02-03	El*****	Wieso funktioniert der Chromecast Button nie?
Wieso funktioniert der Chromecast Button nie?
2025-09-14	An*****	This app is a nice way to keep your files close by when you need them. But, it has really bad logout issues. Once in a while, when you need to retrieve your files, the app shows up completely reset. Your logged in state, upload cutoff dates, certificates, other settings are gone.
This app is a nice way to keep your files close by when you need them. But, it has really bad logout issues. Once in a while, when you need to retrieve your files, the app shows up completely reset. Your logged in state, upload cutoff dates, certificates, other settings are gone.
2025-05-23	Pi*****	works like a charm. And it's European! Still it Integrates well with MS Windows and M Android,
works like a charm. And it's European! Still it Integrates well with MS Windows and M Android,
2025-03-09	Su*****	I ordered the HIDrive 1 TB 3 months free promotion more than 1 day ago. Still. Haven't received a single thing other then the email confirming the order. Can't use it, try it out or login to even cancel this thing. Costumerservice is reachable by phone, no email or something else. Looking out for another cloud storage.
I ordered the HIDrive 1 TB 3 months free promotion more than 1 day ago. Still. Haven't received a single thing other then the email confirming the order. Can't use it, try it out or login to even cancel this thing. Costumerservice is reachable by phone, no email or something else. Looking out for another cloud storage.
2024-02-21	Pa*****	Is there a dirrect app for Strato Webmail? Getting to it via Hi Drive is a pain
Is there a dirrect app for Strato Webmail? Getting to it via Hi Drive is a pain
2023-06-11	Bo*****	Resume upload capability inadequate, large files are very difficult to upload from mobile devices. Sometimes after upload and resume the files are corrupted.
Resume upload capability inadequate, large files are very difficult to upload from mobile devices. Sometimes after upload and resume the files are corrupted.
2023-01-17	ra*****	I'm not able to login my account Not able to recover account Please suggest me how can I recover my account Otherwise tell me how can I create account
I'm not able to login my account Not able to recover account Please suggest me how can I recover my account Otherwise tell me how can I create account
2022-06-08	Ja*****	Vorschlag Verbesserung: folder history oder favorites. Es wäre super, wenn man die zuletzt genutzten folder oder favorites schnell aufrufen könnte. Das hilft ganz besonders bei häufigen Uploads.
Vorschlag Verbesserung: folder history oder favorites. Es wäre super, wenn man die zuletzt genutzten folder oder favorites schnell aufrufen könnte. Das hilft ganz besonders bei häufigen Uploads.
2022-05-09	Ch*****	Seit dem Update funktioniert der automatische Upload nicht mehr. "Ein Fehler ist bei der Migration aufgetreten." Edit: funktioniert wieder.
Seit dem Update funktioniert der automatische Upload nicht mehr. "Ein Fehler ist bei der Migration aufgetreten." Edit: funktioniert wieder.
2021-10-20	Na*****	Convenient app. Using it for me and my team.
Convenient app. Using it for me and my team.