West Coast Self-Storage Android

Reviews of West Coast Self-Storage

List of user reviews and ratings for West Coast Self-Storage

Total ratings

3.72 (Rating count: 69)
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Review summary

Users largely praise the facility and staff, and the app's ease of use—especially paying bills and opening the gate with one tap. The top positives are friendly management, a good storage facility, and reliable gate access. Common drawbacks include: (1) inability to combine payments for multiple units; (2) UI theming and dark-mode readability issues; (3) perceived poor customer support; (4) recurring rent increases; and (5) app update/development problems that hinder use.
Pros
  • Friendly and helpful staff/management.
  • User-friendly app with easy bill payment and gate access.
  • Great storage facility.
  • Gate access opens reliably with one tap.
Cons
  • Cannot combine payments for multiple units; must pay separately.
  • UI theming/dark-mode readability issues; lack of theming options.
  • Poor customer support.
  • Rent increases/rising costs.
  • App update/development problems
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User Reviews

Recent rating average: 3.40
All time rating average: 3.72
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5 star
15% (5)
4 star
0%
3 star
3% (1)
2 star
9% (3)
1 star
6% (2)
DateAuthorRatingComment
2025-01-12
Ki*****
Can't put both units in one payment. They have to be done separately. Made it look like I was late paying. Frustrating.
Can't put both units in one payment. They have to be done separately. Made it look like I was late paying. Frustrating.
2025-01-10
Ge*****
Sweet.
Sweet.
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