Good service, great communication, very easy to deal with!
Reviews of Lemonaid Primary Care Complete
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Review summary
Reviews are mixed. Some users praised the care, communication, and helpful doctors, while others reported repeated login failures and app reliability issues. The most common service complaints concerned dismissive clinicians and difficult scheduling, along with unexpected fees or restrictive cancellation terms.
Pros
- Several users described the healthcare service positively, calling it good or among the best.
- Some users found their doctor helpful and felt the doctor understood their needs.
- One user praised the service’s communication and ease of use; another said staff were helpful and chat was available.
Cons
- Repeated login and account-access problems, including rejected credentials and trouble entering an email address.
- App reliability problems, including crashes during uploads and the app stopping work.
- Multiple complaints about doctors being rude, dismissive, or difficult to schedule with.
- Repeated complaints about fees and cancellation terms, including nonrefundable charges and year-long commitments.
User Reviews 18
crashes when uploading
Had to reset my password NUMEROUS TIMES and still couldn't access my account after correctly entering it.
Owned by 23andMe, who leaked a bunch of personal data
App completely stopped working. Used to be my go to for healthcare
Correct login info does not work.
Can't even log in. It won't accept my email in the app. But I know it's the right one because I went to the website, logged in with thar same exact email and it worked fine.
Very rude np all she did was degrade me and made me feel like a pos I have anxiety so she made it even worse and don't care about the people they help they care about money thanks to Emily for making me feel like I don't deserve to live
Good healthcare
best
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