Overview

Features & Capabilities

"One Onsite" is an Android app designed by Lessen to assist vendors and technicians in completing facilities maintenance work orders. It offers a user-friendly interface with a guided approach, providing crucial information and historical service records to enhance on-site efficiency. With improved performance in offline settings, faster uploads, and better battery optimization, this app streamlines workflows for maintenance tasks while requiring minimal training for users.

User Growth & Download Statistics

App
By:
Lessen, LLC
Downloads:
16,089 71
Rating:
2.99
(78)
Version:
4.4.8 Last updated: 2026-08-20
Version code:
137
Creation date:
2022-09-02
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.FOREGROUND_SERVICE_DATA_SYNC Low risk
  • android.permission.INTERNET Low risk
  • See more
Size:
57.07MB
Email:
cu*****@smsassist.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-08-25
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Lessen, LLC
Google Play Store
https://play.google.com/store/apps/details?id=com.starlight.mobile.android.onerepair
Email:
cu*****@smsassist.com
Website:
https://smsassist.com/

User Reviews

Users report frequent crashes and glitches, especially with photo capture and uploading functionalities, which are critical for work. There is significant battery drain and background activity causing performance issues. Updates have introduced new problems like inability to reschedule work orders and accept new ones. Despite these drawbacks, the app is considered user-friendly in the field, works across devices, and benefits from responsive support when issues are reported. Overall, the app needs substantial improvement to address stability and usability concerns.
Pros
  • App is user-friendly when used in the field and accessible from various mobile devices like phones, iPads, and desktops.
  • The app team is responsive to fixing issues when reported, indicating good customer support.
  • App is adequate when working online, with offline mode being less stable but still rated 8 out of 10 by a user.
  • Some users find the app easy to use.
Cons
  • Frequent app crashes causing loss of pictures and interrupting workflow.
  • Severe battery drain and excessive background usage, including constant location tracking.
  • Issues taking and uploading photos, including black screen when taking pictures and photos being deleted or lost.
  • Glitches introduced after updates, such as inability to reschedule work orders and problems with accepting new orders.
  • App frequently runs data syncs unnecessarily and is generally buggy and complicated to use.
Recent reviews
Taking pictures doesn't work unless you rotate your phone horizontally, and it's a very minimalized picture, also, since the last update it no longer or currently doesn't allow you to reschedule a work order like I've been able to do for the past year and I hope they fix these glitches quickly.
by Ed*****, 2025-01-24

Keeps showing updates on my phone.
by Mi*****, 2025-01-20
View all user reviews ›

Best One Onsite Alternatives

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