Reviews of Starbucks Chile

By: Starbucks Coffee Company App

List of user reviews and ratings for Starbucks Chile

Total ratings

4.83 (Rating count: 11,430)

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Review summary

User reviews show the Starbucks Chile app is plagued by crashes, freezes, and failure to update balances and rewards. Many report not being able to top up, load cards, or see their stars. The issues persist for months and can require reinstalling. A few users still appreciate the loyalty concept and note the rewards barcode remains usable at checkout, but overall experience is poor. The main fixes needed are stability, proper syncing of balances and rewards, and smoother top-up and card management.

Pros

Users generally like the Starbucks system and brand, even when the app is buggy.
The rewards barcode/code remains visible for scanning at checkout, providing some value despite bugs.
The app is designed to support loyalty and payments, which users trust as a concept.

Cons

Frequent crashes and freezes; the app often becomes unresponsive.
Balances, stars, and rewards do not update or sync reliably.
Difficulties adding money / recharging or loading cards; repeated loading issues.
Persistent, months-long issues with the app not functioning correctly.
Bank/card integration and balance syncing problems.

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User Reviews

Recent rating average: 1.40

All time rating average: 4.83

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55% (37)

Date	Author	Comment
2025-11-06	SE*****	se cierra, no puedo recargar, tampoco me aparece la nueva actualización.
se cierra, no puedo recargar, tampoco me aparece la nueva actualización.
2025-10-01	Jo*****	never works
never works
2025-08-05	「 *****	bad just bad
bad just bad
2025-07-25	Ju*****	La app lleva pegada como 2 meses en mi celular. Edición, años pegada en mi celular, la arreglaran alguna vez?
La app lleva pegada como 2 meses en mi celular. Edición, años pegada en mi celular, la arreglaran alguna vez?
2025-07-22	Lu*****	it crashes all the time, it's terrible as an app, even though I like the system and Starbucks in general
it crashes all the time, it's terrible as an app, even though I like the system and Starbucks in general
2025-06-28	Ma*****	Pesima se buguea a cada rato
Pesima se buguea a cada rato
2025-06-13	Ar*****	Descarados pidiendo propina para sus baristas cuando es la empresa la que debería responsabilizarse de pagar sueldos justos...
Descarados pidiendo propina para sus baristas cuando es la empresa la que debería responsabilizarse de pagar sueldos justos...
2025-06-10	Ed*****	no sirve para pedir
no sirve para pedir
2025-05-10	Fr*****	no acumula estrellas, no carga la pestaña de ajustes donde en teoría debería poder añadir un reclamo
no acumula estrellas, no carga la pestaña de ajustes donde en teoría debería poder añadir un reclamo
2025-04-10	Ja*****	Perdí mi bebida gratis de fidelizacion por la huelga. Hubiera esperado que hubieran pausado los plazos durante este período
Perdí mi bebida gratis de fidelizacion por la huelga. Hubiera esperado que hubieran pausado los plazos durante este período