Star Health

Name: Star Health
Rating: 4.079208 (292754 reviews)
Author: Star Health And Allied Insurance Company Limited

By: Star Health And Allied Insurance Company Limited

Customer Application for Star Health And Allied Insurance

Features & Capabilities

Star Health is the official customer app from Star Health and Allied Insurance Co. Ltd., delivering instant access to policy details, documents (policy copy, Health ID Card, 80D certificate), claims intimation and status tracking, and seamless online purchase and renewal of health insurance plans. The app also helps locate network hospitals and labs, view required documents for buying policies, and manage renewals effortlessly.

Beyond policy management, Star Health includes health and wellness tools such as Face Scan (rPPG-based heart rate and respiration estimation for general wellness), telemedicine video/chat consultations, Health Risk Assessment (HRA), step and water trackers, expert-written health blogs, reward points for wellness activities, and personalised insights on BMI, sleep and mental well-being. Note: face-scan vitals are intended for fitness/wellness purposes only, not for medical diagnosis.

User Growth & Download Statistics

App

By:

Star Health And Allied Insurance Company Limited

Downloads:

8,491,515 52.16K

Rating:

4.08

(292,754) 0.02

Version:

2.8.6 Last updated: 2026-06-03

Version code:

10367

Creation date:

2019-09-24

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.ACTION_MANAGE_OVERLAY_PERMISSION High risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.MANAGE_OWN_CALLS High risk

Size:

127.57MB

Email:

su*****@starhealth.in

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 15,821 ▲ 50

Other platforms

Star Health (v2.8.6)

4.50

(1,100)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Star Health And Allied Insurance Company Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.star.customer_app

Email:

su*****@starhealth.in

Website:

https://www.starhealth.in

User Reviews

Overall, users report mixed experiences. The app is praised for effective doctor consultations and a helpful wellness programme with nutritionists. However, recurring problems dominate: slow or rejected claims, weak customer support, and notable app usability issues (policy linking, updating contact details, document downloads). A subset of reviews highlights bothersome telecommunication from support. The main actionable pain points are claims handling and basic app functionality, while health/wellness services receive the most favorable feedback.

Pros

Helpful, professional doctors and medical staff (e.g., Dr Dauli and skin specialists) across multiple visits.
Wellness program with nutritionists that users consistently find supportive and effective for health and lifestyle improvements.
Some users report generally good service and positive experiences with certain interactions (e.g., smooth consultations in some visits).
Positive feedback on specific consultations and guidance, indicating value when things run smoothly.

Cons

Frequent claim processing delays and high claim rejection rates, with slow or incomplete settlements and cashless issues.
Poor, unresponsive customer service with vague or conflicting information and lack of accountability.
In-app usability and account management problems: difficulties linking policies, updating registered mobile number/email, editing policy details, and downloading documents (e.g., error messages like UNABLE TO WRITE TO UPSTREAM).
Persistent or unsolicited calls and poor agent behavior for customers who have issues or ported away, causing frustration and harassment.