Reviews of StadiumDrop

By: StadiumDrop, LLC App

List of user reviews and ratings for StadiumDrop

Total ratings

3.03 (Rating count: 35)

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Review summary

Users appreciate the convenience and concept of ordering food from their seats at events, with some praising company service. However, many criticize the app for its limited menu, high fees, mandatory credit card storage without easy removal, slow and buggy performance, and lack of account management features such as deleting accounts or changing payment info.

Pros

Enables ordering food from your seat, enhancing convenience during events.
Some users report positive customer service and company support.
Concept of app is appreciated for its potential to improve concession stands experience.

Cons

Limited menu options offered through the app, leading to dissatisfaction.
Requires credit card and storing payment info upfront without allowing easy removal or changes.
Excessive fees including delivery, processing, and tips making orders expensive.
App performance issues such as slow processing, inability to edit orders, and orders not properly fulfilled.
No option to delete account or remove stored payment information, causing privacy concerns.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.03

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63% (10)

Date	Author	Comment
2024-08-13	Da*****	Limited menu. Requires seat number prior to checking cart. Requires saving credit card number (I much prefer to enter it each time, to prevent misuse). Uninstalled without making a purchase. They also refuse to acknowledge my request to remove my account. As far as I know, they are still holding and selling what information they have in opposition to my clearly stated desire. Wow! Over 2 weeks, and no response to email inquiries. Clearly a company to avoid at all costs! Can I leave less than 1*?
Limited menu. Requires seat number prior to checking cart. Requires saving credit card number (I much prefer to enter it each time, to prevent misuse). Uninstalled without making a purchase. They also refuse to acknowledge my request to remove my account. As far as I know, they are still holding and selling what information they have in opposition to my clearly stated desire. Wow! Over 2 weeks, and no response to email inquiries. Clearly a company to avoid at all costs! Can I leave less than 1*?
2024-04-01	Ma*****	Poorly designed app and doesn't have option to delete account. Limited menu items and too many fees.
Poorly designed app and doesn't have option to delete account. Limited menu items and too many fees.
2024-03-30	Ta*****	Menu was so limited I didn't even want to try ordering.
Menu was so limited I didn't even want to try ordering.
2023-04-22	Sa*****	Scam app. Ordered from it and said delivered but never came and even after checking in, no one knew where it came from. A waste of time and money.
Scam app. Ordered from it and said delivered but never came and even after checking in, no one knew where it came from. A waste of time and money.
2023-04-21	Ke*****	Should not have to input a CC just to sign up for an acct. Will change rating if this is corrected.
Should not have to input a CC just to sign up for an acct. Will change rating if this is corrected.
2022-10-03	V.*****	Great Company! Great service! I've got a few app improvement ideas 💡 if you'd like. Other than that 5/5 when it comes to the company and the people who work there!
Great Company! Great service! I've got a few app improvement ideas 💡 if you'd like. Other than that 5/5 when it comes to the company and the people who work there!
2022-07-20	le*****	Took a $5.75 thing of nachos and an extra cup of cheese and made it $15. 🤣🤣🤣🤣 No thanks. I can walk to the concession stand. How do I delete my account and payment info? I see no way to do it in the app. No way to remove payment info before deleting the app!!!
Took a $5.75 thing of nachos and an extra cup of cheese and made it $15. 🤣🤣🤣🤣 No thanks. I can walk to the concession stand. How do I delete my account and payment info? I see no way to do it in the app. No way to remove payment info before deleting the app!!!
2022-04-05	Fa*****	Very good experience I would recommend them to family and friends.
Very good experience I would recommend them to family and friends.
2022-02-26	To*****	Been great to order from my seat.
Been great to order from my seat.
2021-09-06	To*****	I'll save you the time, it is prohibitively expensive. It also takes forever to set up because it doesn't work with any payment apps or autofill. The concept is nice, but the execution is awful.
I'll save you the time, it is prohibitively expensive. It also takes forever to set up because it doesn't work with any payment apps or autofill. The concept is nice, but the execution is awful.